Network Infrastructure Technician

Focus•Salt Lake City, UT

About The Position

The Network Infrastructure Technician installs, modifies, tests, and maintains data, voice, and video communications equipment and network cabling infrastructure. The role supports wired and wireless networks, LAN cabling, network equipment, and related telecommunications components, and works with IT support personnel to resolve network issues and assist with hardware moves, additions, and changes. The position also maintains network documentation and equipment inventory, keeps IDF/MDF and telecommunications closets organized, plans and coordinates installations, and ensures that network systems and equipment are operational and secured according to corporate policies and IT best practices. The role requires strict compliance with site safety protocols and applicable regulatory standards.

Requirements

Strict adherence to safety protocols and requirements specified in work instructions, training, and posted signs.
Compliance with site safety regulations and relevant regulatory standards.
Ability to occasionally lift and/or move up to 25 pounds.
Color vision and the ability to adjust focus.

Responsibilities

Install, maintain, and troubleshoot Local Area Networks and data communications equipment, including switches and routers.
Install, maintain, and troubleshoot Wireless LAN equipment, including wireless controllers and access points.
Assist with maintaining and repairing network operating systems, network cabling infrastructure, and other telecommunications components.
Maintain drawings of network drops in manufacturing-floor and office areas.
Maintain an inventory of necessary LAN cables and network equipment.
Keep IDF/MDF rooms and telecommunications closets organized and clean.
Plan network installations by reviewing customer requests and technical specifications, gathering or ordering equipment and materials, assessing installation sites, and preparing installation diagrams.
Coordinate LAN cabling installations with third-party vendors or internal facilities resources.
Repair and terminate UTP network cables, including Cat5e and Cat6, as needed.
Ensure the network and related equipment are in working order.
Work with IT support personnel to investigate and resolve network problems reported by end users or identified through monitoring alerts.
Assist IT support personnel with desk-side hardware moves, additions, and changes.
Secure network systems by enforcing corporate policies and applying IT best-practice standards.
Provide backup assistance to telecommunications operations as needed.
Adhere to safety protocols, work instructions, training requirements, posted signs, site safety regulations, and relevant regulatory standards.