Move Coordinator Jobs

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Move in Coordinator

Life Care Services•Ann Arbor, MI

About The Position

Clarendale Ann Arbor is recruiting a hospitality-focused Move-In Coordinator. Working under the community’s established policies and procedures and specific instruction from the Director of Marketing and Sales, the coordinator performs the functions needed to ensure successful move-ins for future residents. The role supports residents through available selections, coordinates requests with internal stakeholders and vendors, prepares documentation, and communicates move-in details. The position also supports office coverage, inquiries, tours, appointments, and marketing events as needed. All employees are expected to practice the LCS Hospitality Promises in interactions with residents, colleagues, and guests. These include greeting people warmly, treating everyone with respect, anticipating needs, listening and responding promptly, being accountable, making people feel important, valuing differences, maintaining professionalism, and attending to details.

Requirements

  • Bachelor’s degree; emphasis in sales or marketing preferred.
  • Two years of experience in marketing or sales.
  • One year of experience in senior housing or a healthcare-related field.

Nice To Haves

  • One year of experience in hospitality preferred.
  • Bachelor’s degree emphasis in sales or marketing preferred.
  • Enthusiasm, compassion, and passion for hospitality and senior engagement.

Responsibilities

  • Assist and guide future residents with available selections, including kitchens, flooring, colors, and upgrades.
  • Communicate with community leadership, other departments, and vendors about requests for construction or physical plant changes.
  • Prepare closing documentation and internal communications accurately and on time.
  • Serve as the primary contact for future residents regarding move-in dates and related details.
  • Develop and update the community move-in guide and move-in resource guide as needed.
  • Staff the office to meet business needs, which may include evenings, weekends, and holidays.
  • Provide backup for inquiry calls, walk-in tours, and scheduled appointments.
  • Participate in marketing events as directed by the Director of Sales & Marketing.
  • Take responsibility for personal work areas and keep them presentable.
  • Practice the LCS Hospitality Promises in interactions with residents, fellow employees, and guests.

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