Move Coordinator International

Suddath Companies•Jacksonville, FL

12d•Onsite

About The Position

At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world. This role involves monitoring and tracking shipment status to ensure delivery dates are met.

Requirements

High school diploma or general education degree (GED); one to two years related experience and/or training; or equivalent combination of education and experience
Excellent verbal and written communication skills
Highly customer service oriented
Ability to prioritize and re-prioritize as situations and needs change throughout the workday
Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work
Excellent teamwork and interpersonal skills required
Excellent attention to detail and follow through
Ability to develop and maintain positive working relationships with internal and external customers
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Excellent customer service and oral/written communication skills required
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Knowledge of MS Word and MS Excel
Strong data entry skills
Regularly required to sit; use hands to finger, handle, or feel and talk or hear
Occasionally lift and/or move up to 10 pounds
Specific vision abilities required by this job include Close vision and Ability to adjust focus

Nice To Haves

Prior experience in the moving industry preferred

Responsibilities

Update computer system with notes regarding all communication and changes
Communicate and respond promptly to agencies and team leads inquiries regarding the specifics movement of shipment via telephone or email
Complete and process all documentation related to the shipment
Obtain price quote for the movement of shipment
Maintain accurate records and audit documents for accuracy
Oversee and resolve any complaints
Complete all assigned prompts in GMMS
Overtime required in peak season
Other duties as assigned