Move Coordinator - Amazon

Northwest Center•Seattle, WA

2d•Onsite

About The Position

The Move Coordinator facilitates employee transitions between workspaces across Amazon’s corporate campuses in Seattle (South Lake Union), Bellevue, and Redmond, Washington. The role serves as a primary contact for employees and partner teams involved in moves, providing customer support and coordinating communication to ensure an efficient move experience. The work combines desk-based responsibilities with active visits to operational and corporate buildings in the Puget Sound region. The schedule is 40 hours per week, with flexibility to work Monday through Sunday between 7:30 a.m. and 6 p.m.; occasional nights and weekends may be needed.

Requirements

High school diploma or GED.
At least 2 years of experience in customer service, real estate or facilities, operations, and/or administrative support.
Proficiency with Microsoft Windows, Excel, Adobe, and Outlook email.
Ability to frequently carry and lift a backpack containing a laptop and supplies, weighing up to 50 pounds, and to carry supplies between buildings.
Comfort working in an open, unassigned workspace.
Ability to work at a computer for long periods, up to 8 hours per workday.
Ability to move consistently within a 1.5-mile radius while visiting operational or client corporate buildings.
Willingness to travel independently to various worksites in the Puget Sound region.
Ability to read, write, speak, and comprehend English.
Ability to see both at a distance and close-up, with or without corrective lenses.
Ability to identify and understand another person’s speech, with or without a personal auditory hearing device.
Ability to work flexible hours, including occasional nights and weekends.
Comfort working in a dog-friendly environment with over 1,000 dogs on campus.

Nice To Haves

Associate or bachelor’s degree.

Responsibilities

Monitor email and chat systems, responding promptly with customer education, support, and workspace information.
Provide onsite and virtual support before, during, and after move projects, answering employee questions and guiding them through interoffice moves.
Maintain knowledge of building amenities and workspace configurations to assist customers and troubleshoot issues.
Use industry-specific computer programs to create, verify, and format move lists; ensure accuracy and communicate updates about workspace, seating, or data submissions.
Conduct onsite move verification and quality-control walks, reconciling system data with physical workspace conditions.
Submit updates for workspace data or seat corrections to maintain accurate system information.
Audit workspaces, signage, IT equipment, and facilities to validate employee desk locations and floor plans.
Capture, organize, and report data related to moves, space, and facilities to support decision-making.
Take day-to-day responsibility for assigned projects and complete tasks successfully, working independently when needed.
Assist with new tasks, processes, and projects in response to evolving team requirements and Amazon partnerships.
Support the development of the Move Ambassador team by providing training, job shadowing, and mentorship to new employees.
Collaborate with project management, security, facilities, move companies, and other vendors to coordinate moves.
Maintain flexibility in work hours to meet move and scheduling needs, including occasional nights and weekends.

Benefits

Comprehensive medical, dental, vision, disability, and life insurance, effective the month after 30 days of employment.
17 accrued paid time off days annually.
10 annual floating holidays.
Parental leave.
Paid compassionate leave.
401(k) retirement plan with company match.
Employment Assistance Program (EAP) via Spring Health.
Mental wellness program including six free therapy sessions per year.
Career development through the NWC Mentorship Match program.
Wellness reimbursement of $25 per month.
Student loan contribution program of $50 per month.
Company-provided Orca Pass with unlimited use for Seattle, Washington employees.
Pet insurance discount program.