Amazon Coordinator

W.S. Badger Company•Gilsum, NH

About The Position

The Amazon Coordinator supports the Badger Mission and Principles as a member of the Operations team. This role ensures Amazon orders are packaged and labeled according to Amazon FBA requirements, Badger quality standards, and current Good Manufacturing Practices (cGMP). The coordinator manages the logistics needed to complete scheduled Amazon orders on time, including issuing, packaging, labeling, and receiving jobs, with support from seasonal staff and other Operations team members. The role also oversees safe and efficient operation of the Syntegon horizontal flow-wrap machine, maintains work instructions, packaging recipes, and film inventory records, and trains Operations team members on proper machine operation. The coordinator provides guidance to colleagues, supports continuous improvement, and assists Fulfillment and Packaging operations when Amazon order volume permits.

Requirements

  • High school diploma or equivalent.
  • At least one year of packaging or production experience.
  • Strong organizational skills and attention to detail.
  • Ability to work in a fast-paced environment, manage multistep processes from start to finish, plan ahead, and adapt to shifting priorities.
  • Ability to work independently with minimal supervision and collaboratively with a team to complete tasks and solve problems.
  • Flexible, positive attitude.
  • Strong written and verbal communication skills.
  • Working knowledge of basic computer systems and Microsoft Office.
  • Working knowledge of Syspro or a similar ERP system.
  • Working knowledge of manufacturing, production, or packaging equipment.
  • Ability to understand and comply with safety standards and regulatory requirements.
  • Ability to perform repeated physical activities during a typical 8-hour shift, including standing, bending, lifting and carrying up to 50 pounds, pushing and pulling a shipping cart or pallet jack, grasping and reaching for small objects, and walking significant distances. Essential functions must be performed with or without reasonable accommodation.

Responsibilities

  • Assemble, sort, package, and label Amazon products in accordance with company SOPs and cGMP expectations.
  • Coordinate scheduled Amazon jobs across flow-wrap and standard packaging work centers, including issuing and receiving jobs in Syspro, requesting materials transfers, printing labels, arranging inspections, and preparing finished case packs for transfer to the Large Orders Coordinator.
  • Ensure Amazon orders meet Amazon FBA requirements, Badger quality standards, and current cGMP.
  • Maintain accurate inventory records through timely Syspro transactions, proper product identification and organization, and consistent inventory tracking.
  • Coordinate with the Operations Coordinator to assess workload and staffing needs based on seasonal demand and order volume.
  • Complete orders independently when practical and submit weekly staffing requests to the Fulfillment and Packaging Manager when assistance is needed.
  • Maintain accurate work instructions and packaging recipes for flow-wrap and standard Amazon preparation processes.
  • Oversee safe and efficient setup, operation, recipe creation and selection, and troubleshooting of the Syntegon horizontal flow-wrap machine.
  • Understand film specifications for Amazon packaging jobs and maintain accurate film inventory records.
  • Train Operations team members on safe flow-wrap machine operation, packaging requirements, and quality standards.
  • Guide and assist seasonal staff, Variable Operations employees, and other team members working on Amazon jobs.
  • Identify opportunities to improve Amazon packaging processes, efficiency, and workflow, and communicate recommendations to management.
  • Support Fulfillment and Packaging operations when Amazon order volume permits, including backup assistance with packaging job preparation.
  • Model Badger standards for quality, safety, teamwork, and cGMP; encourage others to contribute to the team.
  • Provide management with ongoing feedback and suggestions for improvement.
  • Attend meetings as requested by the Fulfillment and Packaging Manager and participate in Badger community activities and meetings.
  • Stay current with the Badger community by regularly reading email and the company newsletter.
  • Perform other duties as assigned.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Wellness Resources
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