Mental Health Program Manager Jobs

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Licensed Professional Mental Health Counselor (Program Manager)

Veterans Health Administration•Orange, CT
•Onsite

About The Position

The Licensed Professional Mental Health Counselor Program Manager serves as the Readjustment Counseling Service (RCS) Vet Center Director and is responsible for professional and administrative oversight of readjustment counseling, outreach, referrals, and follow-up care coordination for eligible individuals in the designated Vet Center Service Area. The Director supervises professional and nonprofessional staff, including multidisciplinary mental health teams working at Vet Centers, outstations, community access points, and in distant communities through planned outreach, sometimes with a Mobile Vet Center. The role also oversees administrative and outreach functions and the fiscal, contractual, and operational obligations of the community-based Vet Center. The Director leads coordination and briefings with Congressional representatives and their staff, plans and implements Vet Center policies and procedures, sets staff goals and objectives, and monitors, coordinates, and evaluates staff work. The position also provides direct readjustment counseling in person and virtually, inside and outside the Vet Center. Other duties may be assigned. The position is multidisciplinary and may be filled in separate announcements by a Psychologist, Social Worker, Marriage and Family Therapist, or Licensed Professional Mental Health Counselor at the Program Manager/Coordinator level. The full performance level is GS-13. The position is not virtual; ad hoc telework is available. The stated schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., though some nights and weekends may be required and the schedule may change based on Vet Center needs. The role requires a master's or doctoral degree in a qualifying CACREP-accredited counseling field and a full, current, unrestricted license for independent practice as a Licensed Professional Mental Health Counselor. Candidates must also have at least one year of progressively complex experience equivalent to GS-12 and demonstrate the specified program-management knowledge, skills, and abilities. The position is eligible for the Education Debt Reduction Program, subject to program requirements and approval; eligible awards may be up to $200,000 for one to five years.

Requirements

  • U.S. citizenship, except that non-citizens may be appointed only when qualified citizens cannot be recruited in accordance with VA policy.
  • Master's or doctoral degree in Clinical Mental Health Counseling, Clinical Rehabilitation Counseling, both fields, or a related field from a CACREP-accredited program. Traditional Rehabilitation Counseling programs do not meet the stated qualification standard.
  • Full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, including diagnosis and treatment.
  • Proficiency in written and spoken English.
  • At least one year of progressively complex experience equivalent to GS-12, demonstrating advanced practice skills, judgment, and progressively greater professional competency.
  • Ability to make judgments and decisions associated with program management.
  • Ability to monitor program outcomes using a data-driven quality assurance process.
  • Ability to develop productivity standards appropriate to each service provided.
  • Ability to manage a wide range of programs, including key clinical, training, or administrative programs.
  • Compliance with applicable background/security investigation, onboarding, identification, and seasonal influenza vaccination requirements.
  • Submission of a transcript with the application; only qualifying education from recognized accredited institutions may be used.
  • Some nights and weekends may be required; the work schedule may change based on Vet Center needs.

Responsibilities

  • Provide professional and administrative supervision and oversight of readjustment counseling, outreach, referrals, and follow-up care coordination services for eligible individuals in the designated Vet Center Service Area.
  • Supervise professional and nonprofessional staff, including multidisciplinary mental health professionals working across Vet Centers, outstations, community access points, and distant communities.
  • Oversee administrative and outreach staff service functions.
  • Oversee the fiscal, contractual, and operational obligations of the community-based Vet Center.
  • Lead coordination and briefings during meetings with Congressional representatives and their staff.
  • Plan, establish, and implement Vet Center policies and procedures.
  • Develop staff goals and objectives and monitor, coordinate, and evaluate the work of Vet Center staff.
  • Provide direct readjustment counseling services within and outside the Vet Center, in person and virtually.
  • Perform other duties as assigned.

Benefits

  • Education Debt Reduction Program (EDRP), subject to eligibility and approval; award amount may be up to $200,000 for one to five years.
  • Federal employee benefits package for eligible employees and their families.
  • Potential credit toward annual leave accrual based on prior work or military service, subject to request and approval.

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