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Medical Assistant - Diabetes & Endocrinology Center - FT - Day

Stormont Vail Health•Topeka, KS
•Onsite

About The Position

The Medical Assistant is a patient-facing member of the care delivery team, working under the direction of and assisting a Registered Nurse. The role provides delegated, direct patient care, including sterile and non-sterile procedures, and helps maintain a safe environment for assigned patients. The Medical Assistant completes assigned work, monitors patients for changes in condition and reports them to the RN, documents completed work and pertinent observations, and refers clinical questions to a provider or nurse. Independent clinical decision-making is outside the scope of the position. Using office-based skills, the Medical Assistant supports providers and nursing personnel in maintaining an efficient workflow and delivering safe, quality, patient-centered care with a focus on continuity and patient satisfaction. Professional nursing care at Stormont Vail Health is guided by Jean Watson’s Theory of Human Caring and the theory of Shared Governance, in keeping with the organization’s mission, vision, and values. This is a full-time, 40-hour-per-week, on-site position on the day shift. The position is non-exempt and has no supervisory or budget responsibilities.

Requirements

  • Successfully completed the first semester of an accredited nursing program; or successfully completed a medical assistant or patient care technician program; or hold an eligible certification that may substitute for the education requirement.
  • Required Patient Care Technician (PCTC-AMCA) certification, or an active Kansas certification as a Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician, as a substitute for the education qualification.
  • First Responder - RQI certification required within 90 days.
  • Knowledge of and adherence to proper patient-care techniques.
  • Ability to communicate pertinent patient information to appropriate staff in a timely manner.
  • Ability to function with awareness of and apply institutional safety requirements.
  • Ability to participate actively in departmental educational activities.
  • Competency in selected psychomotor skills.

Nice To Haves

  • Experience in an office or clinic setting.

Responsibilities

  • Admit patients to exam rooms for office visits and procedures according to prescribed workflows, and assist providers with examinations and procedures.
  • Retrieve voicemail messages, record them, and route them to licensed staff.
  • Document medical information in appropriate electronic applications or forms, and prepare and maintain patient medical records and charges while ensuring confidentiality.
  • Coordinate patient services, including lab tests, point-of-care testing, x-rays, diagnostic procedures, consults, home care, and acute care admissions; schedule patient appointments.
  • Assist with referrals, prior authorizations, and benefit investigations.
  • Perform point-of-care testing and/or phlebotomy as indicated by the work area.
  • Maintain cleanliness of equipment, examination rooms, and treatment rooms, and restock supplies.
  • Meet the needs of patients in the department.
  • Apply proper techniques for simple dressing changes and follow sterile technique procedures for dressing changes.
  • Prepare and process requisitions for housekeeping, maintenance, and general supply needs, and maintain adequate par levels.
  • Participate in intra- and interdepartmental committee activities, staff meetings, and mandatory retreats as required by the department.
  • Complete assigned work, monitor patients for changes in condition, report changes and pertinent observations to the RN, and document work and observations.
  • Comply with Stormont Vail Health policies, standards, mandatory training, and requirements; perform other duties as assigned.

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