About The Position

Support the care team by performing clinical and administrative tasks vital to patient care. Medical Assistants and Licensed Practical Nurses must follow relevant regulations and guidelines to ensure patient safety and confidentiality and maintain professionalism and compassion in all interactions. This role is a key part of the ambulatory care team, supporting providers, connecting with patients, and helping provide a seamless, compassionate experience. The position is based at Aurora Family Medicine in Mequon, Wisconsin, where the family medicine team provides preventive care, diagnoses and treats acute illnesses and chronic diseases, and refers patients to specialists when needed. The position is full time, 40 hours per week, with a schedule of Monday, Tuesday, Thursday, and Friday from 7:00 a.m. to 5:30 p.m. There are no weekends or holidays. The listed pay range is $21.85–$32.80. The role requires frequent sitting, standing, walking, lifting, squatting, bending, reaching above the shoulders, and twisting. It also involves lifting and supporting up to 35 pounds, pushing or pulling with 30 pounds of force, and performing a sliding transfer of 150 pounds with a second person present. The incumbent must have functional speech, vision, hearing, and touch; fine hand-manipulation skills; and the ability to maneuver foot pedals and respond quickly to changes in patient or unit conditions. Physical safety interventions, including patient restraint and verbal de-escalation, may be needed. Exposure to chemical and hazardous waste, blood and body fluids, and communicable disease may occur, so protective clothing and equipment must be worn as necessary. Physical Abilities Testing may be required.

Requirements

  • GED or high school equivalency diploma.
  • For Licensed Practical Nurses: An LPN license issued by the state in which the team member practices.
  • For Medical Assistants: Completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time experience as a Medical Assistant within the last five years.
  • For Medical Assistants: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association, to be obtained within 45 days unless the department leader determines it is not required.
  • Ability to meet the stated physical requirements, including frequently sitting, standing, walking, lifting, squatting, bending, reaching above the shoulders, and twisting.
  • Ability to lift and support 35 pounds; push or pull with 30 pounds of force; and perform a sliding transfer of 150 pounds with a second person present.
  • Functional speech, vision, hearing, and touch, with fine hand-manipulation skills for IV insertion and other procedures or functions.
  • Ability to maneuver foot pedals on carts or machines and respond quickly to changes in patient or unit conditions.
  • Ability to perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.
  • Ability to wear protective clothing and equipment as necessary when exposed to potential hazards.

Responsibilities

  • Welcome patients and support their transition into care.
  • Take and record vital signs, medical histories, and health screenings.
  • Prepare patients for examinations and assist providers during procedures.
  • Administer medications and vaccines as directed.
  • Perform laboratory-related tasks, including specimen collection and point-of-care testing.
  • Document care accurately in the electronic health record.
  • Partner with physicians, nurses, and teammates to provide coordinated, high-quality care.
  • Follow applicable regulations and guidelines to protect patient safety and confidentiality.
  • Perform other related duties as required.

Benefits

  • Paid Time Off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Premium pay such as shift and on-call pay, based on teammate eligibility.
  • Incentive pay for select positions.
  • Opportunity for annual increases based on performance.
  • Career development programs.
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