Medical Assistant (MA) or LPN - Family Medicine Clinic

Advocate Health•Whitefish Bay, WI
•$22 - $36•Onsite

About The Position

Support the care team by performing clinical and administrative tasks vital to patient care. Medical Assistants and Licensed Practical Nurses must follow relevant regulations and guidelines to ensure patient safety and confidentiality, and maintain professionalism and compassion in all interactions. As a member of the ambulatory care team, support providers, connect with patients, and help ensure a seamless, compassionate care experience. The role is based at Aurora Family Medicine in Whitefish Bay, Wisconsin, where the primary care team provides preventive care, diagnosis and treatment for acute and chronic conditions, and referrals to specialists as needed. The position is full-time, 40 hours per week, with a Monday–Friday schedule generally from 8 a.m. to 5 p.m.; hours may vary. No holidays or weekends are required.

Requirements

  • GED or high school equivalency diploma.
  • For an LPN: current Licensed Practical Nurse license issued by the state where the team member practices.
  • For an LPN: completion of an accredited or approved Practical Nursing program.
  • For an MA: completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time experience as a Medical Assistant within the last five years.
  • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA), to be obtained within 45 days unless the department leader determines it is not required.
  • Ability to meet the listed physical requirements, including frequent sitting, standing, walking, lifting, squatting, bending, reaching, and twisting; lifting and supporting up to 35 pounds; pushing or pulling with 30 pounds of force; and performing a sliding transfer of 150 pounds with a second person present.
  • Functional speech, vision, hearing, and touch, and fine hand manipulation skills for IV insertion and other procedures or functions.
  • Ability to maneuver foot pedals on carts or machines and respond quickly to changes in patient or unit conditions.
  • Ability to perform physical safety interventions, such as patient restraint and verbal de-escalation, if needed.
  • Ability to wear protective clothing and equipment when necessary due to potential exposure to chemicals, hazardous waste, blood, body fluids, and communicable disease.

Nice To Haves

  • One year of previous experience as a Medical Assistant is preferred.

Responsibilities

  • Welcome patients and support their transition into care.
  • Take and record vital signs, medical histories, and health screenings.
  • Prepare patients for exams and assist providers during procedures.
  • Administer medications and vaccines as directed.
  • Perform lab-related tasks, including specimen collection and point-of-care testing.
  • Document care accurately in the electronic health record.
  • Partner with physicians, nurses, and teammates to deliver coordinated, high-quality care.
  • Follow relevant regulations and guidelines to ensure patient safety and confidentiality.

Benefits

  • Paid time off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible health care and dependent care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Premium pay, such as shift or on-call pay, based on the teammate’s job.
  • Incentive pay for select positions.
  • Opportunity for annual increases based on performance.
  • Programs that invest in career development.
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