Medical Assistant (MA) or LPN - Family Medicine and Pediatric Clinic

Advocate Health•Milwaukee, WI

1d•$22 - $36•Onsite

About The Position

Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants and Licensed Practical Nurses must follow relevant regulations and guidelines to ensure patient safety and confidentiality, and maintain professionalism and compassion in all interactions. As a member of the ambulatory care team, the Medical Assistant or Licensed Practical Nurse supports providers, connects with patients, and helps deliver a seamless, compassionate experience. The role includes welcoming patients, gathering clinical information, preparing patients for exams, assisting with procedures, administering medications and vaccines as directed, performing laboratory-related tasks, documenting care, and coordinating with other care-team members. The position is based at Aurora Internal Medicine in Milwaukee, Wisconsin. The clinic provides personalized internal medicine care, including diagnosis, treatment, and prevention of complex conditions affecting young adults through seniors. The position is full-time, 40 hours per week, Monday through Friday, with hours ranging from 7 a.m. to 5 p.m.; schedule and times may change according to departmental operational needs. Compensation is listed as $21.85–$32.80 per hour for a Medical Assistant or $24.10–$36.15 per hour for an LPN, with actual compensation based on qualifications, skills, relevant experience, and/or training.

Requirements

GED or high school equivalency diploma.
LPN: Active Licensed Practical Nurse license issued by the state in which the team member practices.
LPN: Completion of an accredited or approved Practical Nursing program.
MA: Completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years.
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association; must be obtained within 45 days unless the department leader determines it is not required.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, staff, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Ability to meet physical requirements, including frequent sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
Ability to lift up to 50 pounds from floor to waist, lift up to 20 pounds overhead, carry up to 40 pounds a reasonable distance, push or pull with 30 pounds of force, and perform a sliding transfer of 150 pounds with a second person present.
Functional speech, vision, hearing, and touch, including fine-hand manipulation skills for procedures and other functions.
Ability to maneuver foot pedals on carts or machines.
Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, body-fluid, hazardous-waste, and communicable-disease hazards.
Physical Abilities Testing may be required; additional department-specific physical requirements may be identified.

Nice To Haves

At least one year of clinical experience in a pediatric and family practice setting is preferred.

Responsibilities

Welcome patients and support their transition into care.
Take and record vital signs, medical histories, and health screenings.
Prepare patients for examinations and assist providers during procedures.
Administer medications and vaccines as directed.
Perform laboratory-related tasks, including specimen collection and point-of-care testing.
Document care accurately in the electronic health record.
Partner with physicians, nurses, and teammates to deliver coordinated, high-quality care.
Perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
Operate equipment necessary to perform the job.
Respond quickly to changes in patient or unit conditions and perform physical safety interventions, including patient restraint and verbal de-escalation, if needed.

Benefits

Paid time off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Premium pay, such as shift and on-call pay, based on the teammate’s position.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development programs and well-being programs.