Medical Assistant - Diabetes & Endocrinology Center - FT - Day

Stormont Vail Health•Topeka, KS

1d•Onsite

About The Position

The Medical Assistant is a patient-facing member of the care delivery team in the Diabetes & Endocrinology Center. Under the direction of and in assistance to a Registered Nurse, this role provides delegated direct patient-care interventions, including sterile and non-sterile procedures. The Medical Assistant helps maintain a safe environment, completes assigned work, monitors patients for changes in condition and reports changes to the RN, and documents completed work and pertinent observations. The role uses office-based skills to support providers and nursing staff, maintain efficient workflows, and deliver safe, quality, patient-centered care focused on continuity and satisfaction. Independent clinical decision-making is outside the scope of the position; clinical questions must be referred to a provider or nurse. The position is full-time, on-site, and works 40 hours per week on the first/day shift, with shifts of less than 12 hours. It has no supervisory or budget responsibility. The delivery of professional nursing care at Stormont Vail Health is guided by Jean Watson's Theory of Human Caring and the theory of Shared Governance, in alignment with the organization's mission, vision, and values.

Requirements

Successfully complete the first semester of an accredited nursing program, or successfully complete a medical assistant or patient care technician program, or hold an eligible certification that substitutes for the educational requirement.
Have an active Patient Care Technician certification (PCTC-AMCA) or an active Kansas certification as a Certified Clinical Medical Assistant, Certified Medical Assistant, Registered Medical Assistant, Certified Nursing Assistant, or Emergency Medical Technician, as a substitute for the education qualification.
Obtain First Responder - RQI within 90 days.
Knowledge of and adherence to proper patient-care techniques.
Ability to communicate pertinent patient information to appropriate staff in a timely manner.
Awareness and application of institutional safety practices.
Active participation in departmental educational activities.
Competency in selected psychomotor skills.

Nice To Haves

Experience in an office or clinic setting.

Responsibilities

Admit patients to exam rooms for office visits and procedures according to prescribed workflows, and assist providers with examinations and procedures.
Retrieve voicemail messages, record them, and route them to licensed staff.
Document medical information in appropriate electronic applications or forms; prepare and maintain patient medical records and charges while ensuring confidentiality.
Coordinate patient services, including laboratory tests, point-of-care testing, X-rays, diagnostic procedures, consultations, home care, and acute-care admissions; schedule appointments.
Assist with referrals, prior authorizations, and benefit investigations.
Perform point-of-care testing and/or phlebotomy as indicated by the work area.
Maintain cleanliness of equipment, examination rooms, and treatment rooms; restock supplies.
Meet the needs of patients in the department.
Perform simple dressing changes using proper techniques and follow sterile procedures for dressing changes.
Prepare and process requisitions for housekeeping, maintenance, and general supplies, and ensure adequate inventory levels are maintained.
Participate in intra- and interdepartmental committee activities; attend staff meetings and mandatory retreats as required by the department.
Comply with Stormont Vail Health policies, standards, mandatory training, and requirements.
Perform other duties as assigned.
Monitor assigned patients for changes in condition and report changes and pertinent observations to the Registered Nurse.
Document work completed and provide delegated direct patient-care interventions under the direction of a Registered Nurse.