Diabetes & Endocrinology - MEDICAL ASSISTANT

Sparrow•East Lansing, MI

About The Position

The Medical Assistant is responsible for efficiently and effectively processing patients through the practice or clinic and assisting providers in delivering high-quality, compassionate patient care. The role prepares patients for examinations, obtains and documents vital signs and chief complaints, and performs laboratory and diagnostic testing. It also supports patient communication, scheduling, medication administration, prescriptions, patient and family education, practice quality activities, inventory, equipment maintenance, and clerical needs.

Requirements

High school diploma, GED, or successful completion of twelve grades combined with continued enrollment in an Early College Program.
Relevant clinical experience within the past five years; if no clinical experience, completion of medical assistant training within the past year as stated in the general requirements, or completion of a medical assistant program within the past two years as stated in the education requirements.
Ability to provide age-specific patient care addressing physical and safety needs, psychosocial concerns, and educational level.
Visual and auditory acuity necessary to monitor patient condition and operate department equipment.
Positive team attitude and interpersonal skills to communicate effectively and appropriately with clients, families, providers, and co-workers.

Nice To Haves

BLS certification.
Medical Assistant certification.
Six months of work experience in a medical office setting.
Experience with an EMR.
Diabetes clinic experience.
For specialty clinics, six months of specialty experience.

Responsibilities

Prepare patients for examinations, obtain vital signs and chief complaints, and document the information appropriately.
Perform laboratory and diagnostic testing.
Answer, screen, and triage telephone calls; take accurate messages and distribute them to appropriate personnel according to practice guidelines.
Schedule tests and referral appointments for patients.
Administer oral and injectable medication and phone prescriptions to pharmacies.
Promote patient and family teaching as appropriate and provide an educational environment for patients and families.
Participate in in-services and committees and help maintain practice standards; may assist with developing and implementing quality control and practice policies.
Inventory, order, and restock areas as necessary.
Maintain and clean equipment and support environmental safety as required.
Provide clerical services as needed to maintain effective practice flow.
Perform additional duties as assigned by leadership.