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Medical Assistant

Hopscotch Primary Care•Shelby, NC
•$20 - $24•Onsite

About The Position

Hopscotch Primary Care is seeking a Medical Assistant to join its Care Team in Shelby, North Carolina. The role supports physicians, care team members, and patients to promote positive health outcomes and a positive patient experience. The Medical Assistant is often among the first team members to engage patients during a clinic visit, helping identify needs, communicate across the team, and carry out care plans. The position is full-time, with compensation of $20–$24 per hour depending on clinic location and the candidate’s experience and qualifications. The role includes preparing patients and exam rooms for provider visits; obtaining vital signs and reviewing medications; collecting specimens and performing basic waived laboratory tests; supporting screenings, vaccinations, and other diagnostic or care needs; coordinating follow-up services; and assisting with medication dispensing and durable medical equipment as permitted by training and certification. The Medical Assistant also provides protocol-based telephone support, participates in care team meetings, and helps maintain clinic equipment, supplies, and facilities, including routine quality-control and infection-control checks.

Requirements

  • High school diploma or equivalent (GED).
  • Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training, such as foreign-trained physician or paramedic training.
  • At least one year of healthcare industry work experience, preferably as a Medical Assistant, Patient Care Technician, or similar role in a hospital, medical clinic, or comparable environment; documented clinical rotation training may substitute for work experience.
  • BLS certification, including CPR.
  • Experience with an electronic medical record (EMR) and similar technology; EMR proficiency is required.
  • Authorization to work in the United States.
  • Strong verbal and written interpersonal and communication skills.
  • High emotional intelligence, strong collaboration skills, and a passion for patient care.
  • Positive, energetic, solutions-oriented attitude and a flexible approach to work.
  • Strong attention to detail, organization, coordination, and planning skills.
  • Demonstrated commitment to excellence, patient service, ownership and accountability, constructive collaboration, proactive communication, and continuous improvement.

Nice To Haves

  • Certification as a Phlebotomy Technician.

Responsibilities

  • Engage patients before provider visits, prepare them, and set expectations.
  • Plan for services or steps needed in the clinic, such as flu vaccination or blood draws.
  • Keep exam rooms clean, safe, and ready for patient visits.
  • Support efficient patient flow by preparing for visits, rooming patients promptly, collecting necessary information, and helping providers stay on schedule.
  • Obtain vital signs and information about patient status and needs, and review medications.
  • Collect phlebotomy and other laboratory specimens and perform basic waived laboratory tests.
  • Deliver patient screenings according to protocols and assist physicians as needed.
  • Provide patient care in accordance with training, certification, and regulations, including vaccine administration.
  • Document and communicate patient needs to the primary care provider and broader Care Team.
  • Support patients’ diagnostic and care needs in collaboration with the Care Team.
  • Support pharmacy medication dispensing as directed and in accordance with certification.
  • Schedule diagnostic testing.
  • Apply for or assist with applications for durable medical equipment.
  • Provide telephone support to patients in accordance with protocols and physician direction.
  • Participate in care team meetings to discuss patient care and clinical operations.
  • Order supplies and stock exam rooms.
  • Conduct routine quality-control checks, including infection-control measures, equipment quality assurance, and checks for expired medications and supplies.
  • Support clinic equipment and facility upkeep.

Benefits

  • Paid holidays, paid time off (PTO), and sick time.
  • Company-sponsored medical, dental, and vision insurance for employees and their families.
  • Company-paid short-term and long-term disability insurance.
  • Company-paid $100,000 life insurance policy.
  • 401(k) plan with a 4% company match and no vesting period.
  • Annual employer contribution of $720–$1,000 to an employee Health Savings Account for eligible health plans.

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