Medical Assistant or LPN - Eagle Gastroenterology

Eagle Physicians•Greensboro, NC

About The Position

Eagle Physicians & Associates is seeking a compassionate, patient-focused, self-motivated Medical Assistant or LPN to join the Eagle Gastroenterology team. The position supports physicians and advanced practice providers in delivering patient care, carrying out clinical procedures, documenting patient information, coordinating referrals and services, and maintaining safe, clean, well-stocked clinical areas. The role also requires protecting patient confidentiality, following clinic policies and safety procedures, and demonstrating Eagle’s values in interactions with patients, coworkers, and visitors. The stated schedule is Monday through Friday, 8:00 AM to 5:00 PM. Shift hours may vary based on practice needs as determined by the Practice Administrator. An influenza vaccine is required as a condition of employment.

Requirements

  • Medical Assistant qualification.
  • Influenza vaccination is required as a condition of employment.

Responsibilities

  • Triage incoming patients to determine the priority and severity of their conditions.
  • Obtain patient health histories and vital signs, and accurately document information in patient charts, paying close attention to current conditions.
  • Perform phlebotomy and in-house laboratory procedures, and accurately record results.
  • Assist physicians and advanced practice providers with office procedures, including laceration repairs.
  • Administer prescribed injectable and oral medications as directed, and monitor patients for reactions and effectiveness.
  • Educate patients about illnesses, treatment plans, and medications by providing informational materials and answering questions.
  • Ensure laboratory reports are included in patient charts and reviewed by providers.
  • Obtain signed medical release forms when appropriate.
  • Follow company policies, procedures, and safety regulations, including proper use of personal protective equipment; promptly report equipment malfunctions to the supervisor.
  • Schedule referral appointments with patients and specialty providers as requested.
  • Help coordinate home health services, pre-certifications, re-certifications, and insurance pre-authorizations.
  • Operate the medical and diagnostic equipment listed in the posting.
  • Maintain organized, clean work areas and restock supplies as needed.
  • Clean and sterilize instruments, equipment, and exam rooms according to established procedures.
  • Secure restricted or controlled materials, including medications, needles, syringes, prescription pads, and patient medical records, limiting access to authorized personnel.
  • Follow clinic policies for sample medications and dispense them only with signed provider authorization.
  • Dispose of infectious waste according to training and safety procedures.
  • Attend required staff meetings and participate in committees as requested.
  • Keep exam rooms appropriately supplied and consistently meet cleanliness standards.
  • Participate in professional development activities and maintain professional affiliations as appropriate.
  • Maintain strict patient confidentiality and comply with HIPAA requirements for Protected Health Information.
  • Demonstrate respect, professionalism, courtesy, and advocacy in interactions with patients, coworkers, and visitors.
  • Maintain a positive, team-oriented approach and willingness to assist wherever needed.
  • Maintain accurate, legible documentation using proper grammar and sentence structure.
  • Do not exhibit, copy, remove, or divulge records or reports except as necessary to perform assigned duties.
  • Uphold Eagle’s Diversity, Equity, and Inclusion values through daily actions and behaviors.
  • Uphold Eagle’s Vision, Mission, and Core Values of Integrity, Compassion, Trust, Professionalism, and Respect.
  • Perform additional duties as assigned.

Benefits

  • Competitive salary.
  • Collaborative work environment.
  • Benefits package intended to support personal and professional growth.
  • Structured retention bonus program for support staff hired at 0.50 FTE or greater on or after April 1, 2024: $750 at 6 months, $750 at 12 months, $1,000 at 18 months, and $1,000 at 24 months.
  • Up to two weeks of paid maternity or paternity leave after one year of employment and 1,250 hours worked; leave is prorated based on FTE status.
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