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Medical Assistant - Tennova Primary Care - Northshore

Community Health Systems Professional Services Corporation•Knoxville, IA

About The Position

The Medical Assistant supports patient care by performing clinical and administrative tasks under the supervision of a medical provider. The role assists with medical procedures, maintains exam rooms, facilitates patient intake, and helps ensure efficient clinic operations while providing excellent service to patients and staff.

Requirements

  • Completion of a Medical Assistant program from an accredited school is preferred.
  • 0–1 years of experience in a medical practice setting or completion of an externship program is required.
  • Knowledge of medical office procedures and patient care techniques.
  • Basic proficiency in computer applications such as Microsoft Office and medical record systems.
  • Strong interpersonal skills and ability to provide exceptional service to patients and staff.
  • Understanding of medical terminology and infection control practices.
  • Effective time management, organizational, and multitasking skills.
  • Critical thinking abilities to analyze situations and develop appropriate solutions.
  • Ability to maintain confidentiality and handle sensitive information.
  • BCLS - Basic Life Support certification issued by the American Heart Association (AHA), American Red Cross (ARC), or American Safety and Health Institute (ASHI) is required.

Nice To Haves

  • Completion of a Medical Assistant program from an accredited school.

Responsibilities

  • Assist providers with non-invasive medical procedures, including taking vital signs and preparing patients for exams.
  • Prepare and clean exam rooms before patient visits and clinical procedures.
  • Perform patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
  • Review and maintain daily logs and documentation.
  • Support administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
  • Maintain an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
  • Monitor and requisition supplies and equipment to ensure appropriate inventory levels and functionality.
  • Educate patients on medications, diets, and other health-related topics, and address questions to ensure understanding.
  • Perform other duties as assigned.
  • Maintain regular and reliable attendance.
  • Comply with all policies and standards.

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