Medical Assistant - Redmond

OnePeak Medical Office & Corporate•Redmond, OR

2h•$20 - $23

About The Position

The Medical Assistant supports designated provider(s) by performing administrative tasks and providing patient care, contributing to high patient satisfaction through exceptional service. The role may involve cross-training in laboratory, phlebotomy, and front desk duties as needed and able. Flexibility to meet business needs is required, including potential travel to other clinics; use of a personal vehicle may be required. Additional responsibilities may be assigned in support of OnePeak Medical.

Requirements

High school diploma or equivalent.
Current BLS and/or CPR/AED certification.
Embody OnePeak values: Teamwork, Informed, Respect, Balance, and Excellence.
Accountability for high-quality, timely, and cost-effective results.
Excellent time management, multitasking, prioritization, and organizational skills.
Effective written and oral communication with patients, staff, and providers.
Excellent customer service and teamwork skills, with a welcoming and positive attitude.
Effective problem-solving and conflict-resolution skills when addressing patient concerns.
Good judgment and ability to make timely, sound decisions.
Strong interpersonal skills and professionalism.
Ability to listen attentively and welcome constructive feedback.
Ability to thrive in a fast-paced environment.

Nice To Haves

At least 6 months of recent medical assistant experience (strongly preferred).
Certified Medical Assistant (CMA) certification (strongly preferred).
Certified Phlebotomist Technician (CPT) certification (strongly preferred).
Continuous improvement mindset.
Ability to inspire and motivate oneself and others, displaying confidence.

Responsibilities

Serve as a Medical Assistant for designated provider(s).
Assist providers with their inbox, prescription refills, and faxes.
Room patients and follow rooming and intake procedures.
Prepare, stock, clean, and maintain examination and treatment rooms and equipment.
Prepare patient charts, incorporate outside lab results and other providers’ visit notes, and ensure lab reports and diagnostic test results are collected.
Contribute to patient chart documentation.
Complete duties in the EHR and EPM systems according to standardized protocols.
Provide patient education and accompany patients to the front office for scheduling.
Handle callbacks and respond promptly to patient portal tasks and inquiries.
Cross-train in laboratory, phlebotomy, and front desk duties as needed and able.
Attend and complete scheduled department and clinical meetings and trainings.
Follow and enforce HIPAA and OSHA laws and regulations.
Follow OnePeak Medical policies and procedures.
Perform additional responsibilities as required in support of OnePeak Medical.
Adapt to business needs, including potentially traveling to other clinics; driving a personal vehicle may be required.