Supervisor Radiology Redmond

St. Charles Health System•Redmond, OR

9d•Onsite

About The Position

The Supervisor, Diagnostic Radiology provides assistance and direction for technical activities in the department and serves as a resource for staff and other departments. The position supervises Radiology Coordinators, technologists, clerical staff, and Radiology Assistants, and directly manages caregivers in X-Ray, CT, Ultrasound, and support roles. The supervisor may review and provide feedback on the work of caregivers in MRI, Echo, or Nuclear Medicine, but does not directly manage them. The role oversees Diagnostic Radiology operations, staff performance, scheduling, timecards, recruitment, orientation, customer service, process improvement, procedures, charge audits, PACS operations, regulatory compliance, budgets, and operational targets. The supervisor develops and maintains a high-performance team, ensures safety and compliance, supports continuous improvement, and promotes the health system’s vision, mission, and values. The position is based at the Redmond campus and is scheduled for 40 hours per week, Monday through Friday, from 8:00 a.m. to 5:00 p.m.

Requirements

High school diploma or GED.
Graduate of a certified Radiologic Technology program or school.
Current American Registry of Radiologic Technologists (ARRT) registration or equivalent.
Valid current Oregon Board of Medical Imaging (OBMI) license.
American Heart Association Basic Life Support for Healthcare Provider certification, or obtain it within six months of hire.
Valid Oregon driver’s license and ability to meet St. Charles Health System driving requirements.
Three years of experience in Radiology or another related modality.
Excellent communication skills and ability to interact professionally with a diverse population and represent the health system.
Ability to communicate effectively with all levels of the health system and external customers, clients, and potential employees.
Strong teamwork and collaboration skills, including the ability to reach consensus among people with differing needs.
Ability to work under pressure in a fast-paced environment, multitask, and work independently.
Attention to detail and strong organizational, written communication, oral communication, and customer service skills, including when handling stressful interactions.
Strong analytical, problem-solving, and decision-making skills.
Ability to perform basic arithmetic calculations.
Ability to read, write, speak, and understand English.
Basic to intermediate computer application skills, including electronic medical records and Microsoft Office; demonstrated experience with these applications and systems.
Ability to wear the personal protective equipment required to perform the job safely.

Nice To Haves

Bachelor’s degree.
Support for ASRT, OSRT, and local district affiliations.
Current American Registry of Radiologic Technologists certification in Computed Tomography.
Two years of experience as a computed tomography technologist.

Responsibilities

Provide direction and supervision for Diagnostic Radiology activities, including work by technologists, clerical staff, and Radiology Assistants.
Complete staff evaluations and coaching plans; hire, lead, coach, and monitor direct reports.
Assist with staff recruitment and orientation.
Schedule staff and approve timecards.
Serve as a liaison for inpatient care areas and outpatient clients and customers regarding imaging concerns and issues.
Identify and improve imaging processes to support customer satisfaction and efficiency.
Update or write Diagnostic Radiology procedures and work instructions.
Monitor EMR and billing systems and complete daily charge audits.
Monitor PACS system operations for accuracy and functionality.
Ensure compliance with regulatory requirements and ensure direct reports remain current with compliance and safety requirements.
Develop and monitor budgets, maintain accountability, and meet operational targets within the supervisor’s span of control.
Implement and manage organizational safety directives and goals, maintaining a safe environment for caregivers, patients, and guests.
Provide and oversee timely, efficient, accurate customer service that promotes goodwill.
Support Lean continuous-improvement principles and act as a champion of change.
Conduct all activities professionally and confidentially, comply with applicable laws and policies, and support corporate integrity efforts.
Perform additional duties of similar complexity as required or assigned.