Supervisor Radiology Redmond

St. Charles Health System•Redmond, OR
•$115,400 - $170,000•Onsite

About The Position

The Supervisor, Diagnostic Radiology provides assistance and direction for technical activities in the Diagnostic Radiology department and serves as a resource for staff and other departments. The role supervises Radiology Coordinators, technologists, clerical staff, and Radiology Assistants, and directly manages caregivers in X-Ray, CT, Ultrasound, and support roles. It does not directly manage MRI, Echo, or Nuclear Medicine caregivers, but may review and provide feedback on their work. The position oversees daily department operations, staff performance and development, recruitment, scheduling, budgets, compliance, safety, customer service, and continuous improvement. It supports St. Charles Health System’s vision, mission, and values and promotes a safe, ethical, professional, and confidential work environment. The department performs X-Ray, Ultrasound, CT, MRI, Dexa, Mammography, and Nuclear Medicine exams across a variety of locations, supporting emergency, operating room, inpatient, family birthing, and outpatient services. This is a regular, full-time, exempt position based at the Redmond campus, with a first shift schedule of Monday through Friday, 8:00 a.m. to 5:00 p.m. (40 hours weekly).

Requirements

  • High school diploma or GED.
  • Graduation from a certified Radiologic Technology program or school.
  • Current American Registry of Radiologic Technologists (ARRT) or equivalent registration.
  • Current Oregon Board of Medical Imaging (OBMI) license.
  • American Heart Association Basic Life Support for Healthcare Provider certification, or ability to obtain it within six months of hire.
  • Valid Oregon driver’s license and ability to meet St. Charles Health System driving requirements.
  • Three years of experience in Radiology or another related modality.
  • Excellent communication skills and ability to interact professionally with a diverse population and represent St. Charles Health System.
  • Ability to communicate and interact effectively with all levels of the health system and with external customers, clients, and potential employees.
  • Strong teamwork and collaboration skills.
  • Ability to reach consensus with people who have diverse needs.
  • Ability to work under pressure in a fast-paced environment, multitask, and work independently.
  • Attention to detail and excellent organizational, written communication, oral communication, and customer service skills, particularly in stressful personal interactions.
  • Strong analytical, problem-solving, and decision-making skills.
  • Ability to perform basic arithmetic calculations.
  • Ability to read, write, speak, and understand English.
  • Basic to intermediate computer application skills and experience, particularly with electronic medical record systems and Microsoft Office.
  • Ability to wear the personal protective equipment required to perform the job safely.

Nice To Haves

  • Bachelor’s degree.
  • Two years of experience as a computed tomography technologist.
  • Current American Registry of Radiologic Technologists certification in Computed Tomography.
  • Support for ASRT, OSRT, and local district affiliations.

Responsibilities

  • Provide direction and supervision for Diagnostic Radiology activities, including work performed by technologists, clerical staff, and Radiology Assistants.
  • Complete staff evaluations and coaching plans.
  • Assist with staff recruitment and orientation.
  • Schedule staff and approve timecards.
  • Serve as a liaison for inpatient care areas and outpatient clients and customers regarding imaging-related issues and concerns.
  • Identify and improve imaging processes to support customer satisfaction and efficiency.
  • Update or write Diagnostic Radiology procedures and work instructions.
  • Monitor EMR and billing systems and complete daily charge audits.
  • Monitor PACS system operations for accuracy and functionality.
  • Ensure compliance with regulatory requirements.
  • Develop and monitor budgets, maintain accountability, and meet operational targets for areas within the role’s span of control.
  • Hire, lead, coach, and monitor direct reports to develop a high-performing team aligned with organizational and department goals.
  • Ensure direct reports are current with compliance and safety requirements, and implement organizational safety directives and goals.
  • Provide and oversee timely, efficient, accurate customer service that promotes goodwill.
  • Support the organization’s vision, mission, and values.
  • Promote Lean continuous-improvement principles and champion change.
  • Provide and maintain a safe environment for caregivers, patients, and guests.
  • Maintain professionalism and confidentiality; comply with applicable laws, regulations, policies, and procedures; report suspected violations; and cooperate with organizational investigations and proceedings.
  • Perform additional duties of similar complexity as required or assigned.
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