Medical Assistant

Hopscotch Primary Care • Shelby, NC

1d • $20 - $24 • Onsite

About The Position

Hopscotch Primary Care is seeking a Medical Assistant to join its Care Team in Shelby, North Carolina. The role supports physicians, care team members, and patients to promote positive health outcomes and a positive patient experience. The Medical Assistant is often among the first team members to engage patients during a clinic visit, helping identify needs, communicate across the team, and carry out care plans. The position is full-time, with compensation of $20–$24 per hour depending on clinic location and the candidate’s experience and qualifications.

The role includes preparing patients and exam rooms for provider visits; obtaining vital signs and reviewing medications; collecting specimens and performing basic waived laboratory tests; supporting screenings, vaccinations, and other diagnostic or care needs; coordinating follow-up services; and assisting with medication dispensing and durable medical equipment as permitted by training and certification. The Medical Assistant also provides protocol-based telephone support, participates in care team meetings, and helps maintain clinic equipment, supplies, and facilities, including routine quality-control and infection-control checks.

Requirements

• High school diploma or equivalent (GED).
• Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training, such as foreign-trained physician or paramedic training.
• At least one year of healthcare industry work experience, preferably as a Medical Assistant, Patient Care Technician, or similar role in a hospital, medical clinic, or comparable environment; documented clinical rotation training may substitute for work experience.
• BLS certification, including CPR.
• Experience with an electronic medical record (EMR) and similar technology; EMR proficiency is required.
• Authorization to work in the United States.
• Strong verbal and written interpersonal and communication skills.
• High emotional intelligence, strong collaboration skills, and a passion for patient care.
• Positive, energetic, solutions-oriented attitude and a flexible approach to work.
• Strong attention to detail, organization, coordination, and planning skills.
• Demonstrated commitment to excellence, patient service, ownership and accountability, constructive collaboration, proactive communication, and continuous improvement.

Nice To Haves

• Certification as a Phlebotomy Technician.

Responsibilities

• Engage patients before provider visits, prepare them, and set expectations.
• Plan for services or steps needed in the clinic, such as flu vaccination or blood draws.
• Keep exam rooms clean, safe, and ready for patient visits.
• Support efficient patient flow by preparing for visits, rooming patients promptly, collecting necessary information, and helping providers stay on schedule.
• Obtain vital signs and information about patient status and needs, and review medications.
• Collect phlebotomy and other laboratory specimens and perform basic waived laboratory tests.
• Deliver patient screenings according to protocols and assist physicians as needed.
• Provide patient care in accordance with training, certification, and regulations, including vaccine administration.
• Document and communicate patient needs to the primary care provider and broader Care Team.
• Support patients’ diagnostic and care needs in collaboration with the Care Team.
• Support pharmacy medication dispensing as directed and in accordance with certification.
• Schedule diagnostic testing.
• Apply for or assist with applications for durable medical equipment.
• Provide telephone support to patients in accordance with protocols and physician direction.
• Participate in care team meetings to discuss patient care and clinical operations.
• Order supplies and stock exam rooms.
• Conduct routine quality-control checks, including infection-control measures, equipment quality assurance, and checks for expired medications and supplies.
• Support clinic equipment and facility upkeep.

Benefits

• Paid holidays, paid time off (PTO), and sick time.
• Company-sponsored medical, dental, and vision insurance for employees and their families.
• Company-paid short-term and long-term disability insurance.
• Company-paid $100,000 life insurance policy.
• 401(k) plan with a 4% company match and no vesting period.
• Annual employer contribution of $720–$1,000 to an employee Health Savings Account for eligible health plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED