About The Position

Island Health is hiring a certified Medical Assistant for its Island Orthopedic Clinic in Anacortes, Washington. This onsite, full-time position oversees effective clinical operations under the direction of the Clinic Manager. The Medical Assistant provides direct patient care, manages patient flow, advocates for patients in their interactions with the clinic and outside entities, and helps ensure clinic safety and adherence to protocols. The role includes rooming patients, collecting and documenting medical information, assisting with examinations, responding to patient situations by telephone, administering medications and vaccines under clinician direction, and performing diagnostic and CLIA-waived laboratory tests. The Medical Assistant also coordinates patient information and services, maintains accurate records and confidential information, monitors supplies and quality requirements, and supports safe, cost-effective care. The position serves patients of all ages and requires regular attendance and professional interactions with patients, visitors, and colleagues.

Requirements

  • Maintain a current Medical Assistant-Certified credential issued by the Washington State Department of Health.
  • Maintain current BLS certification and a national Medical Assistant certification from AAMA or NHA.
  • Demonstrate excellent written and verbal communication skills and communicate effectively with individuals from multiple disciplines.
  • Demonstrate strong attention to detail, accuracy, and thoroughness.
  • Monitor own work to ensure quality and demonstrate excellent prioritization skills.
  • Identify and use technology applications to improve efficiency and accuracy in support of clinic operations.
  • Understand issues and make decisions regarding data acquisition and management related to Electronic Medical Records.

Nice To Haves

  • Two years of previous clinical experience in an outpatient physician practice.

Responsibilities

  • Room patients, collect medical data, document information for the appropriate visit, and assist with physical examinations.
  • Process patient situations over the telephone to determine appropriate medical attention.
  • Administer vaccines and medications by IV, PO, IM, or SQ under the direction of a Physician or Advanced Practice Clinician.
  • Conduct EKG and spirometry testing.
  • Perform tests in a CLIA-waived laboratory under clinician direction, including glucose tests, OGTT, INR, drug screens, pregnancy tests, and TB tests.
  • Facilitate and manage clinic flow and provide direct patient care to patients of all ages.
  • Facilitate the exchange and coordination of information regarding the patient process.
  • Use information systems accurately and confidentially.
  • Advocate for patients by communicating with patients, families, and staff about treatment, tests, procedures, medications, and hospitalizations.
  • Coordinate services between the clinic and other healthcare entities, insurers, referral services, public health services, or social services on behalf of patients.
  • Provide legible, pertinent, complete, and timely documentation and perform record checks according to clinic policies and protocols.
  • Address safety issues and use resources to provide cost-effective, quality care.
  • Follow clinic policies, procedures, and infection-control protocols, including universal body substance isolation.
  • Provide feedback to peers or supervisors about system or staff performance issues affecting safe, quality care.
  • Monitor inventories, quality assurance requirements, standards, and other patient-related needs.
  • Stock medical and pharmaceutical supplies and notify appropriate staff when inventory is low.
  • Enter data for the state-supplied childhood vaccine program.
  • Document oxygen tank checks, check for outdated supplies and medications, and document medical refrigerator temperatures and adjust them when necessary.
  • Maintain clinical and professional expertise through continuing education.
  • Follow Island Hospital HIPAA compliance policies and confidentiality agreements.
  • Interact positively with administration, leaders, colleagues, patients, and visitors, and meet regular attendance standards.

Benefits

  • Comprehensive medical, dental, and vision insurance.
  • Generous paid time off and extended illness benefits.
  • Life insurance and long-term disability coverage.
  • Vested retirement contributions and flexible spending accounts.
  • Tuition reimbursement and student loan repayment programs.
  • Employee recognition events and a supportive, community-focused team.
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