About The Position

At Island Health, the Medical Assistant is part of the Primary Care Clinic team and helps support a positive, seamless experience for team members and patients. Under the direction of the Clinic Manager, the Medical Assistant supports effective clinical operations by providing direct patient care, managing patient flow, advocating for patients, and ensuring clinic safety and adherence to protocols. The role serves patients of all ages and coordinates information and services between the clinic, patients, and outside healthcare entities. The position is onsite in Anacortes, Washington, and is full time at 0.8 to 1.0 FTE on day shifts. The hourly salary range is $22.97 to $34.45. The Medical Assistant must maintain the required Washington state credential, national Medical Assistant certification, and BLS certification, and work within Island Hospital HIPAA and confidentiality policies.

Requirements

  • Maintain a current Medical Assistant-Certified credential issued by the Washington State Department of Health.
  • Maintain current BLS certification.
  • Maintain national Medical Assistant certification from AAMA or NHA.
  • Have excellent written and verbal communication skills and communicate effectively with individuals from multiple disciplines.
  • Demonstrate strong attention to detail, accuracy, and thoroughness.
  • Monitor own work to ensure quality and demonstrate excellent prioritization skills.
  • Identify and use technology applications to improve efficiency and accuracy in clinic operations.
  • Understand issues and make decisions regarding data acquisition and management related to Electronic Medical Records.
  • Demonstrate the ability to interact positively with administration, directors, managers, supervisors, peers, coworkers, subordinates, patients, and visitors.
  • Meet the regular attendance standard and stay at or below average sick utilization levels.

Nice To Haves

  • Two years of previous clinical experience in an outpatient Physician practice is preferred.

Responsibilities

  • Room patients, collect medical data, document information for visits, and assist with physical examinations.
  • Process patient situations over the telephone to determine the appropriate medical attention.
  • Under the direction of a Physician or Advanced Practice Clinician, administer vaccines and medications by IV, PO, IM, and SQ routes.
  • Conduct EKG and spirometry testing.
  • Under the direction of a Physician or Advanced Practice Clinician, perform tests in the CLIA-waived lab, including glucose tests, OGTT, INR, drug screens, pregnancy tests, and TB tests.
  • Facilitate and manage clinic flow and coordinate information related to the patient process.
  • Provide direct patient care to patients of all ages and advocate for patients through communication with patients, families, and staff about treatment, tests, procedures, medications, and hospitalizations.
  • Coordinate services between the clinic and other healthcare entities, including insurance, medical referrals, public health, and social services.
  • Use information systems confidentially and accurately, provide legible, pertinent, complete, and timely documentation, and perform record checks as designated by clinic policy.
  • Support patient safety and cost-effective, quality care by following clinic policies, procedures, and infection-control protocols.
  • Provide appropriate feedback to peers and supervisors about systems or staff performance issues affecting safe, quality care.
  • Monitor inventories, quality assurance requirements, standards, and patient-related needs; assist with stocking medical and pharmaceutical supplies and report low inventory.
  • Enter data for the state-supplied childhood vaccine program.
  • Document oxygen tank checks, check for outdated supplies and medications, and record and adjust medical refrigerator temperatures when necessary.
  • Maintain clinical and professional expertise through continuing education.
  • Comply with Island Hospital HIPAA Compliance Policies and Confidentiality Agreements and meet attendance standards.

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Generous paid time off and extended illness benefits
  • Life insurance and long-term disability coverage
  • Vested retirement contributions
  • Flexible spending accounts
  • Tuition reimbursement
  • Student loan repayment programs
  • Employee recognition events
  • A supportive, community-focused team
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