Medical Assistant - Urology (1.0 FTE)

Billings Clinic•Billings, MT

1d•Onsite

About The Position

The Medical Assistant I supports patient care and treatment while providing administrative and clerical assistance under general supervision. The role collaborates with physicians, Advanced Practice Providers, nurses, and other healthcare team members to address patients’ physical, psychosocial, educational, and spiritual needs and help maintain smooth clinical operations and a high standard of care. This position is in the Urology department at Billings Clinic in Billings, Montana. It is a full-time, day-shift role of 1.0 FTE, or 80 hours every two weeks. The listed starting wage is $17.15–$21.44, depending on experience. The employee must complete the Medical Assistant residency or obtain certification within 12 months of hire, as well as complete required competencies and entry-level training, including Medical Terminology.

Requirements

High school diploma or GED.
Complete the Medical Assistant residency or obtain certification within 12 months of hire.
Complete required competencies, including Medical Terminology, and other entry-level training.

Responsibilities

Comply with organizational and departmental standards relating to employee and patient safety and job performance.
Maintain competency in applicable organizational, departmental, and external standards for the environment, patient care, and safety.
Prepare exam rooms, equipment, and supplies according to patient needs and the examination or procedure.
Assist with scheduling appointments, diagnostic tests, treatments, procedures, and surgeries; help with registration and co-pay collection as needed.
Obtain and record patient medical histories, vital signs, and other relevant data.
Assist with minor procedures and physical exams and ensure proper documentation in patient medical records.
Collect and label laboratory specimens according to Billings Clinic policies and ensure proper handling.
Administer basic vaccines to eligible patients aged 18 and older.
Clean and disinfect clinical equipment according to infection-control procedures and guidelines.
Screen and direct incoming telephone calls and message-center communications to the appropriate provider or department.
Order and maintain clinical and office supplies and equipment as directed by supervisors.
Maintain patient records and files in compliance with confidentiality standards and HIPAA regulations.
Compile and report statistical data as directed.
Attend required meetings and participate in departmental committees when necessary.
Provide basic patient instructions and education as directed by physicians or Advanced Practice Providers or according to department protocols.
Collaborate with physicians, Advanced Practice Providers, RNs, LPNs, and other healthcare staff to coordinate patient care.
Address patient concerns and provide reassurance to support a positive patient experience.
Follow department-specific patient-safety, infection-control, and pharmaceutical-handling procedures.
Participate in patient-safety and risk-management activities as directed and follow protocols supporting a safe clinical environment.
Participate in ongoing training and development to maintain skills and competencies.