Medical Assistant Podiatry (1.0 FTE)

Billings Clinic•Billings, MT

1d•Onsite

About The Position

The Medical Assistant I works under general supervision to support patient care and treatment while providing administrative and clerical assistance. The role collaborates with physicians, Advanced Practice Providers, registered nurses, licensed practical nurses, and other healthcare team members to address patients’ physical, psychosocial, educational, and spiritual needs. The Medical Assistant helps ensure smooth clinical operations and a high standard of patient care. The position is in the Podiatry department at Billings Clinic, 1045 N 30th Building, in Billings, Montana. It is a full-time, 1.0 FTE role, with 80 hours per two-week pay period. The listed starting wage is $17.00–$21.25, depending on experience (DOE).

Requirements

High school diploma or GED equivalent.
Complete the Medical Assistant residency or obtain certification within 12 months of hire, if applicable.
Complete Medical Terminology, Medication History, and New Clinic Staff classes within six months and/or before testing.

Responsibilities

Comply with mandatory organizational and departmental standards related to employee and patient safety and job performance.
Maintain competency in organizational, departmental, and external agency standards concerning the environment, patient care, and safety.
Prepare examination rooms, equipment, and supplies according to patient needs and the examination or procedure.
Assist with scheduling appointments, diagnostic tests, treatments, procedures, and surgeries; help with registration and copay collection as necessary.
Obtain and record patient medical histories, vital signs, and other relevant information.
Assist with minor procedures and physical examinations and document appropriately in patients’ medical records.
Collect and label laboratory specimens in accordance with Billings Clinic policies and ensure proper handling.
Administer basic vaccines to eligible patients aged 18 and older.
Clean and disinfect clinical equipment according to infection-control procedures and guidelines.
Screen and direct incoming telephone calls and messages to the appropriate healthcare provider or department.
Order and maintain clinical and office supplies and equipment as directed by supervisors.
Maintain patient records and files in compliance with confidentiality standards and HIPAA regulations.
Compile and report statistical data as directed.
Attend required meetings and participate in departmental committees when necessary.
Provide basic patient instructions and education as directed by physicians or APPs or in accordance with department protocols.
Collaborate with physicians, APPs, RNs, LPNs, and other healthcare staff to coordinate patient care.
Support a positive patient experience by addressing concerns and providing reassurance when needed.
Follow department-specific procedures for patient safety, infection control, and pharmaceutical handling.
Participate in patient-safety and risk-management activities as directed.
Remain aware of patient-safety goals and follow protocols that support a safe and effective clinical environment.
Participate in ongoing training and development to maintain skills and competencies.