Medical Assistant - Cardiac Surgery (1.0 FTE)

Billings Clinic•Billings, MT

1d•Onsite

About The Position

The Medical Assistant I works under general supervision to support patient care and treatment while providing administrative and clerical assistance. The role collaborates with physicians, Advanced Practice Providers, registered nurses, licensed practical nurses, and other healthcare staff to address patients’ physical, psychosocial, educational, and spiritual needs. The Medical Assistant contributes to smooth clinical operations and high standards of patient care. Responsibilities include preparing exam rooms and supplies; assisting with scheduling, registration, and co-pay collection; recording patient histories and vital signs; assisting with minor procedures and physical exams; collecting and labeling laboratory specimens; administering basic vaccines to eligible patients aged 18 and older; and maintaining accurate, confidential patient records. The role also supports telephone triage, supply management, patient education, infection control, safety and risk-management activities, and ongoing staff training. This is a full-time, day-shift position at Billings Clinic in Billings, Montana. The schedule is 1.0 FTE, or 80 hours every two weeks. Starting wage is $17.00–$21.25, depending on experience.

Requirements

High school diploma or GED.
Complete the Medical Assistant residency or obtain certification within 12 months of hire, if applicable.
Complete Medical Terminology, Medication History, and New Clinic Staff Class within six months and/or before testing.

Responsibilities

Comply with organizational and departmental standards related to employee and patient safety and job performance.
Maintain competency in standards concerning the environment, patient care, and safety.
Prepare exam rooms, equipment, and supplies for patients and procedures.
Assist with scheduling appointments, diagnostic tests, treatments, procedures, and surgeries; help with registration and co-pay collection as needed.
Obtain and record patient medical histories, vital signs, and other relevant data.
Assist with minor procedures and physical exams and document them in the patient’s medical record.
Collect and label laboratory specimens and handle them according to Billings Clinic policies.
Administer basic vaccines to eligible patients aged 18 and older.
Clean and disinfect clinical equipment according to infection-control procedures and guidelines.
Screen and direct incoming telephone calls and messages to the appropriate provider or department.
Order and maintain clinical and office supplies and equipment as directed.
Maintain patient records and files in compliance with confidentiality standards and HIPAA regulations.
Compile and report statistical data as directed.
Attend required meetings and participate in departmental committees when necessary.
Provide basic patient instructions and education as directed by physicians or APPs or under department protocols.
Collaborate with physicians, APPs, RNs, LPNs, and other healthcare staff to coordinate patient care.
Support a positive patient experience by addressing concerns and providing reassurance.
Follow department procedures for patient safety, infection control, and pharmaceutical handling.
Participate in patient safety and risk-management activities as directed.
Follow patient-safety goals and protocols to support a safe clinical environment.
Participate in required ongoing training and development to maintain skills and competencies.