Medical Assistant

Integrated Dermatology•Town of Hamburg, NY
•$20 - $24

About The Position

Reflections Dermatology is seeking a professional, detail-oriented team member for its busy, fast-paced medical office. The practice provides dermatological care at multiple locations in central and western New York and emphasizes excellent patient care and customer service. The role involves welcoming patients, handling calls and messages, coordinating appointments and follow-up care, collecting payments, and working with medical insurance and coding information.

Requirements

  • Knowledge of medical terminology, HIPAA, and OSHA regulations.
  • High school diploma or equivalent.

Nice To Haves

  • Medical receptionist experience is preferred but not required.

Responsibilities

  • Greet patients in a positive, helpful manner.
  • Answer phone calls and record messages for physicians and department personnel.
  • Schedule patient appointments.
  • Assist with patient reminder calls.
  • Schedule follow-up appointments and surgical procedures.
  • Provide patients with basic information about referral physicians and other facilities for further care.
  • Collect copayments and patient balances.
  • Understand medical insurance, CPT and ICD-10 coding, and verify insurance benefits.
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