Medical Assistant I-Orthopedics
About The Position
Nemours is seeking a Medical Assistant to join its Orthopedics team in Jacksonville, Florida. The Medical Assistant serves as an important liaison between patients and families, providers, and other care team members. The role coordinates patient flow by assisting with clinical data collection and review during intake, ensuring providers have appropriate information, and entering relevant history in the medical record. The Medical Assistant also performs and assists with clinical procedures in accordance with departmental responsibilities, provider direction, and applicable protocols.
Requirements
- High school diploma.
- Healthcare and customer service experience; educational experience may count toward years of experience.
- Basic Life Support (BLS) certification from the American Heart Association (AHA) within three months of employment, maintained as required.
Nice To Haves
- Medical Assistant certification preferred.
Responsibilities
- Greet patients and families according to Nemours Standards of Behavior.
- Verify patient identity using two identifiers: name and date of birth.
- Prepare exam rooms, clinic equipment, and computer technology; maintain inventory and supplies for outpatient visits.
- Room patients and ensure they have appropriate documents, including required diagnostic reports.
- Receive, unpack, store, inventory, and transport non-controlled medications and clinic supplies.
- Obtain and document height, weight, head circumference, and vital signs.
- Document the reason for visit and chief complaint, and initiate orders using smart sets when appropriate to the scope of service and Nemours protocol.
- Assist with patient examinations and treatment.
- Perform and document point-of-care testing and controls.
- Administer and document vaccines and approved medications as ordered and defined by policy, and provide vaccine records to families.
- Perform and collect routine laboratory specimens.
- Operate required medical equipment.
- Assist in the flow of patient care.
- Liaise between support services, other clinical divisions, and patients regarding care and wait-time status.
- Make confirmation calls not completed by automated systems to ensure visits are confirmed before the visit or as required by department protocol.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
