Orthopedics Medical Assistant

Mercyhealth•Loves Park, IL

About The Position

The Orthopedics Medical Assistant supports clinic operations and patient care by preparing patients for visits, assisting with examinations and procedures, coordinating appointments and referrals, and maintaining patient records and supplies. The role requires an approved CPR or BLS certification within 90 days. Medication injection training and pharmacology are required competencies for performing medication administration. Some independent judgment is required, with decisions guided by standard practices and procedures.

Requirements

  • Graduate of a medical assistant program accredited by ABHES, CAAHEP, a qualifying post-secondary school or college with institutional accreditation, or an educational program accredited by NCCA.
  • Approved CPR or BLS certification required within 90 days.
  • Medication injection training and pharmacology competency are required to perform medication administration.

Nice To Haves

  • Experience in a program with a clinical rotation preferred.

Responsibilities

  • Room patients, collect assessment data, and prepare patients according to their needs.
  • Assist with examinations, treatment, and other clinic procedures.
  • Assist with laboratory procedures, screening tests, and quality improvement projects.
  • Answer telephone inquiries, direct callers to appropriate personnel, or initiate triage slips for medical personnel to respond.
  • Schedule appointments and enter appointment dates and times into the computerized scheduler.
  • Make reminder calls to patients.
  • Greet and direct patients, salespeople, and visitors.
  • Register patients by verifying that records are current and accurate, and update information in the computer system and patient charts as appropriate.
  • Coordinate patient referrals through insurance providers and other physician offices.
  • Collect patient payments and issue receipts where applicable.
  • Prepare and maintain patient charts.
  • Maintain and order supplies.

Benefits

  • Medical, dental, and vision insurance
  • Life and disability insurance
  • FSA/HSA options
  • Accruing paid time off
  • Paid parental and caregiver leave
  • Career advancement and educational opportunities
  • Tuition and certification reimbursement
  • Well-being programs
  • Employee discounts
  • On-demand pay
  • Financial education
  • Annual recognition and awards events
  • Partner appreciation days
  • Family entertainment and attractions discounts
  • Community service and improvement opportunities
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