Medical Assistant Jobs in Spokane, LA

About The Position

Requirements

• High level of customer service and professional phone etiquette, with the ability to remain empathetic and composed in a fast-paced environment.
• Strong interpersonal and communication skills, including clear speaking and writing, effective listening, and compassionate patient engagement.
• Ability to work quickly and effectively with software, apps, and digital filing.
• Understanding of addiction, recovery, and treatments such as Buprenorphine, or willingness to learn.
• Flexibility to work evenings and every Saturday.
• Valid driver’s license, reliable transportation, and ability to travel among all office locations.
• High school diploma or GED.
• Ability to access, use, and disclose protected health information in accordance with HIPAA regulations and company policy.

Nice To Haves

• Associate’s or bachelor’s degree in healthcare administration, psychology, human services, or a related field.

Responsibilities

• Conduct patient interviews covering medical history, substance use, mental health, and recovery progress.
• Document in the electronic health record and maintain accurate patient records.
• Order and process laboratory specimens.
• Prepare and coordinate long-acting injectable medications.
• Educate patients about counseling, psychiatry, and other available recovery resources.
• Answer phones, schedule appointments, respond to patient questions, and help patients navigate care.
• Collaborate with providers and teammates in a fast-paced environment and assist where needed.
• Help keep the clinic clean, organized, and welcoming through light cleaning and support of clinical and administrative teams.
• Travel between office locations as required.
• Perform call center duties when assigned by the position schedule.

Benefits

• 401(k) with a 4% Safe Harbor match
• Sick and Safe Leave