Medical Assistant - Pediatrics

Family Health Centers of Southwest Florida Inc•Charlotte Harbor, FL

About The Position

Provides clerical and clinical assistance in a pediatric care setting. Prepares patients for provider visits, from triage through obtaining vital signs and medical history, and assists providers with procedures and other clinical assignments. Establishes specialty appointments as directed and contacts patients and pharmacies regarding prescriptions as requested. The role also requires adherence to the Corporate Compliance program, including reporting improper or unethical conduct and violations of applicable laws, regulations, or program requirements.

Requirements

  • High school diploma, GED, or equivalent training and experience.
  • Minimum of 2 years of experience as a Medical Assistant in ambulatory care.
  • Good organizational skills.
  • Interpersonal skills and ability to work cooperatively with multidisciplinary and multicultural staff.
  • Computer literacy and good typing skills, with a typing speed of 35 words per minute.
  • Working knowledge of medical terminology.
  • Ability to manage multiple tasks simultaneously.
  • Ability to handle cash and receipts accurately and with attention to detail.
  • Ability to demonstrate cultural sensitivity, patient empathy, and respect.
  • Skill in operating medical equipment and performing simple laboratory tests.
  • Ability to seek assistance and information when necessary.
  • Competent infection-control skills and knowledge.
  • Working knowledge of medical records and electronic health record systems.
  • Pleasant phone manners and professional appearance.
  • Physical ability to perform moderate bending, stooping, and lifting up to 30 pounds; when required, ability to push, pull, and carry files or file boxes weighing 20–30 pounds.

Nice To Haves

  • Documentation of completion of a Medical Assistant training program with certification.
  • CPR certification.
  • Bilingual English/Spanish skills.
  • Prior computer operation experience, preferably with medical systems.

Responsibilities

  • Provide front-office clerical services, including patient registration, cashiering, and appointment setting.
  • Obtain vital signs, identify the patient's primary problem, and prepare patients for provider visits.
  • Document patient information in medical records and maintain records using the correct format.
  • Track and register patient data for statistical purposes as required.
  • Assess and respond to patient needs and educate patients regarding health care.
  • Assist with obtaining laboratory specimens.
  • Perform directed patient treatments, including nebulizer treatments, injections, EKGs, and venipunctures.
  • Assist with minor surgical procedures and apply aseptic technique and infection-control practices.
  • Prepare, administer, and record medications as directed by the provider.
  • Communicate effectively with staff and use medical terminology appropriately.
  • Equip and clean examination rooms and instruments, and sterilize instruments according to proper procedures and universal precautions.
  • Obtain information from hospitals or laboratories as ordered by a physician.
  • Dispose of infected material properly using red-bag containers.
  • Prepare examination rooms for the following day's operations and inventory and restock supplies as needed.
  • Complete WIC forms as required.
  • Use the electronic health record system to accurately and efficiently enter, retrieve, and document patient information, clinical tasks, communications, and physician orders.
  • Establish specialty appointments and contact patients and pharmacies regarding prescriptions as requested by providers.
  • Report improper or unethical conduct and violations of applicable laws, regulations, or program requirements in accordance with the Corporate Compliance program.
  • Perform other duties as assigned.
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