Part Time Behavioral Health Medical Assistant (19.00-23.00/hr)

MATClinic Services LLC•Westminster, MD

12d•$19 - $23

About The Position

MATClinics is seeking a part-time Behavioral Health Medical Assistant to support patients receiving medication-assisted treatment and behavioral healthcare for substance use disorders. This traveling position requires commuting among clinics in Annapolis, Laurel, Towson, Dundalk, and Westminster. The role combines clinical support, technology, customer service, and teamwork in a fast-paced setting, with schedules that include evening hours and Saturdays. The Medical Assistant gathers patient information, supports providers, coordinates long-acting injectable medications, and helps patients understand available recovery services. The position also involves electronic health record documentation, laboratory specimen ordering and processing, appointment scheduling, phone support, patient record maintenance, and light cleaning. Depending on the position schedule, duties may include call center work. MATClinics provides medication-assisted treatment alongside behavioral healthcare, mental health therapy, psychiatry, and ongoing support services. The listed hourly pay range is $19.00–$23.00. Benefits include a 401(k) with a 4% Safe Harbor match and Sick and Safe Leave.

Requirements

High level of customer service and professional phone etiquette, with the ability to remain empathetic and composed in a fast-paced environment.
Strong interpersonal and communication skills, including clear speaking and writing, effective listening, and compassionate patient engagement.
Ability to work quickly and effectively with software, apps, and digital filing.
Understanding of addiction, recovery, and treatments such as Buprenorphine, or willingness to learn.
Flexibility to work evenings and every Saturday.
Valid driver’s license, reliable transportation, and ability to travel among all office locations.
High school diploma or GED.
Ability to access, use, and disclose protected health information in accordance with HIPAA regulations and company policy.

Nice To Haves

Associate’s or bachelor’s degree in healthcare administration, psychology, human services, or a related field.

Responsibilities

Conduct patient interviews covering medical history, substance use, mental health, and recovery progress.
Document in the electronic health record and maintain accurate patient records.
Order and process laboratory specimens.
Prepare and coordinate long-acting injectable medications.
Educate patients about counseling, psychiatry, and other available recovery resources.
Answer phones, schedule appointments, respond to patient questions, and help patients navigate care.
Collaborate with providers and teammates in a fast-paced environment and assist where needed.
Help keep the clinic clean, organized, and welcoming through light cleaning and support of clinical and administrative teams.
Travel between office locations as required.
Perform call center duties when assigned by the position schedule.