Certified Medical Assistant Behavioral Health
About The Position
As a Medical Assistant II in Behavioral Health, you will provide clinical support in collaboration with the healthcare team and patients and families to identify and meet comprehensive needs while promoting health, well-being, and safety. You will perform clinical tasks as directed by providers, maintain accurate chart documentation, participate in professional development, and may assist with front office duties. The position calls for strong clinical skills, commitment to patient care standards, accountability for relationship-based care, and dedication to growth within the MA Clinical Ladder. The role is with Penrose - St. Francis Health Services in Colorado Springs, a full-service acute care provider comprising Penrose Hospital, St. Francis Hospital, and St. Francis Hospital - Interquest. Penrose Hospital is a Magnet® Hospital designated by the American Nurses Credentialing Center for superior quality in nursing care.
Requirements
- High school diploma or GED.
- BLS certification through the American Heart Association.
- National certification as a Certified Medical Assistant, Certified Clinical Medical Assistant, or Registered Medical Assistant through AAMA, AMT, ARMA, NAHP, NHA, or NCCT.
- Successful completion of all Medical Assistant Core Skills and additional specialty-specific competencies defined within the Scope of Practice for Medical Assistants.
Nice To Haves
- Completion of a Medical Assisting Program/Trade/Technical School.
- Completion of an EMT Program/Trade/Technical School.
Responsibilities
- Assess patients’ physical, psychosocial, cultural, and spiritual needs through observation, interviews, medical records, and clinical data; evaluate responses and report findings to the responsible provider.
- Perform therapeutic and diagnostic interventions, including vital signs, mini treatments and procedures, prevention services, previsit planning, postvisit follow-up, and medication refills per protocol for existing treatment plans.
- Help ensure efficient patient flow through the clinic.
- Contribute to developing and implementing patient care plans in collaboration with the interdisciplinary team.
- Identify barriers to patients’ participation in individualized care plans and ability to self-manage health conditions, supporting care planning and coordination.
- Assess patient and family health literacy, learning barriers, readiness, needs, and ability; provide education and evaluate its effectiveness.
- Encourage patient engagement using motivational interviewing, evidence-based self-management support protocols, tools, and teach-back methods.
- Precept and mentor new staff or medical assistant students as needed.
- Maintain accurate chart documentation and participate in professional development.
- Potentially assist with front office duties.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
