Behavioral Health - Certified Medical Assistant

Marana Health•Tucson, AZ
•Onsite

About The Position

Marana Health is seeking a Certified Medical Assistant to join its Medical team at the Marana Main Health Center in Marana, Arizona. The Certified Medical Assistant promotes patients’ health by assisting clinicians and other support staff with patient care. Marana Health is a Federally Qualified Community Health Center with 11 sites in Tucson and Pima County, dedicated to improving the community through exceptional, whole-person healthcare. The position supports clinicians with patient care, examinations, and procedures; performs routine clinical and operational tasks; maintains accurate patient and department records; and helps ensure quality care and compliance with clinical standards and regulatory requirements. The role also includes patient communication and follow-up, laboratory testing, maintaining exam rooms, equipment, and supplies, and following infection-control and medication procedures. The position does not direct or supervise others. An equivalent combination of directly related education and experience may be considered when it provides the knowledge and skills required to perform the essential functions of the position. Benefits and eligibility may vary based on employment classification, scheduled hours, position, and applicable plan or policy terms.

Requirements

  • High school diploma or equivalent.
  • Graduate of a Medical Assistant program accredited by ABHES or CAAHEP, or offered through an institution accredited by an accrediting agency recognized by the U.S. Department of Education.
  • Current credentials as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) from an accredited organization.
  • Experience with Electronic Medical Records (EMR).
  • Basic Life Support (BLS) certification; may be completed with Marana Health upon hire.
  • Fingerprint Clearance Card through the Arizona Department of Public Safety.
  • Current Arizona driver’s license with a clean driving record and proof of current vehicle insurance; Marana Health will run a 39-month motor vehicle record.

Nice To Haves

  • Bilingual in English and Spanish.

Responsibilities

  • Support and assist clinicians with patient care, examinations, and procedures.
  • Complete daily operational tasks within the patient care area.
  • Obtain and document proper patient consent before treatments and procedures.
  • Establish rapport with patients and their support systems, identifying needs while considering cultural, religious, and age-specific needs.
  • Obtain routine patient vital signs and record chief complaint, medical history, and preventive-care information in patient charts.
  • Perform clinician-ordered tests and services, such as EKGs, spirometry, breathing treatments, and injections.
  • Provide patient instructions as directed by the clinician.
  • Complete patient and department records according to established policies and procedures, documenting procedures, medications, care delivery, and other pertinent information.
  • Document immunization data in patient charts and the Arizona State Immunization Information System (ASIIS).
  • Answer and return telephone calls and take messages for clinicians.
  • Clean, prepare, and restock examination rooms.
  • Process electronic prescription refill requests.
  • Notify patients of test results as instructed by the clinician.
  • Maintain clinical standards and comply with regulatory requirements to support quality of care.
  • Follow infection-control protocols and medication administration and storage procedures to protect patients and employees.
  • Sterilize instruments and surgical packs.
  • Support safe, proper medical equipment operation through preventive maintenance, adherence to manufacturer instructions, reporting malfunctions, requesting repairs, maintaining inventory, and evaluating new equipment and techniques.
  • Maintain medical supply inventory, ensuring appropriate stock, avoiding overstock, monitoring expiration dates, and considering budget requirements.
  • Perform waiver laboratory testing.
  • Track laboratory and diagnostic tests, follow up with patients about incomplete tests, and communicate to clinicians when patients refuse ordered tests.
  • Report communicable diseases to agencies as required.
  • Ensure appropriate documentation of required MH reports.
  • Participate in required in-service and education programs.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • Health Savings Account with an employer contribution for employees enrolled in the qualifying high-deductible health plan.
  • 403(b) retirement plan with employer contribution.
  • Short-term disability and other voluntary worksite benefits.
  • Paid time off, including vacation and sick leave accrual.
  • 11 paid holidays.
  • Paid bereavement leave, including one day of pet bereavement leave.
  • Paid jury duty and community service leave.
  • Education reimbursement of up to $3,000 per fiscal year for eligible full-time employees.
  • Company-paid basic life and AD&D insurance.
  • Company-paid long-term disability coverage.
  • Employee Assistance Program.
  • Employee wellness programs and additional discounts.
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