Float Medical Assistant

CVS Health•Florissant, MO

About The Position

The Medical Assistant - Float at Oak Street Health gathers necessary medical information to help providers make accurate healthcare decisions. Medical Assistants are vital members of Care Teams and work closely with teammates to deliver a strong patient experience and support clinical results. The role requires flexibility, energy, attention to detail, problem-solving skills, and the ability to build relationships with Oak Street Health members. Medical Assistants assist in assessing patients’ health conditions through screenings and routine diagnostic testing during appointments. They report to the Practice Manager or Center Operations Specialist.

Requirements

State or national certification, as required by state, or graduation from an accredited medical assistant course.
At least 1 year of experience as a medical assistant.
CPR or BLS certification.
Electronic Medical Record experience.
Computer skills and ability to quickly navigate multiple programs, including Gmail, MS Word or Google Docs, and Excel or Google Sheets.
Proficiency in non-English languages as required by the center's demographics.
US work authorization.
Problem-solving skills, professional accountability, and a flexible, positive attitude.
Strong communication skills and customer service orientation.

Nice To Haves

Strongly preferred: at least 3 years in a Medical Assistant role.
Strongly preferred: successful mastery of the workflow in a previous MA position.
Strongly preferred: an appetite for expanded responsibilities, greater clinical experience, and an opportunity to make an impact in patients’ lives.
Preferred: 2 or more years of experience working with geriatric patients.
Preferred: Phlebotomy Technician Certification.

Responsibilities

Ensure efficient patient flow by rooming patients promptly, taking vital signs, completing required screenings, and conducting medication reviews.
Inventory supplies and stock examination rooms.
Respond to patient requests for telephonic support, including lab results and faxing records to specialists.
As permitted by state regulations, administer vaccinations and perform point-of-care tests such as A1C, spirometry, EKGs, and blood draws for lab testing.
Import required documents into the electronic medical record through scanning or PDF upload.
Participate in care team meetings to discuss patient care and clinic operations.
Process orders for durable medical equipment.
Request medical records from external providers as required by the provider.
Conduct routine quality control checks as required, including infection control measures and checks for equipment and expired medications and supplies, and/or assist in maintaining the center lab.
Perform other duties as assigned.