Float Medical Assistant

Arkansas Urology•Conway, AR

About The Position

The Float Medical Assistant works in the Conway clinic and floats as needed to other clinics or providers. The role is responsible for patient care and related clinical and administrative tasks, communicating with the physician and the physician’s nurse to help ensure each patient receives proper care.

Requirements

One year of experience collecting vital signs and blood and urine samples.
Knowledge and understanding of basic to intermediate medical terminology.
Thorough understanding of and experience in phlebotomy.
Enthusiastic commitment to providing state-of-the-art, innovative, and advanced medical care and exceptional customer service to patients and internal customers.
Ability to communicate effectively verbally and in writing with patients, medical professionals, and clinic staff.
Ability to create and maintain effective working relationships with patients and providers.
Excellent attention to detail, organizational, and problem-solving skills.
Ability to prioritize and balance workload to serve patients and meet deadlines and requirements.
Ability to perform each essential duty satisfactorily.

Responsibilities

Obtain patient health histories, check vital signs, and record patient information in patient charts.
Prepare necessary supplies, equipment, and tools for providers to support patient satisfaction, provider time, and treatment-room utilization.
Collect blood draws and urine samples as ordered by medical providers and as permitted by state statutes.
Assist with EMR data management as directed by the physician.
Sterilize and clean examination instruments and maintain a clean, hygienic environment.
Respond to telephone requests, provide routine information, and escalate matters to medical providers when appropriate.
Maintain medical supplies and equipment in treatment rooms daily.
Inventory medical supplies and equipment and requisition items as necessary.
Protect patients’ rights by maintaining confidentiality of personal medical information.
Maintain operations by following policies and procedures.
Perform other related duties as required or assigned.