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Medical Assistant ( Clinical Partner)

HarmonyCares•Austin, TX
•Onsite

About The Position

The Clinical Partner (Medical Assistant) supports HarmonyCares primary care physicians, nurse practitioners, and clinical teams in delivering primary healthcare and managing patient care in residential settings. The role includes supporting patients and their families, coordinating clinicians’ daily travel and appointments, preparing patients for examinations and treatment, and carrying out clinical procedures as requested. The Clinical Partner also documents care, coordinates follow-up, helps identify and close quality gaps, and maintains compliance with applicable clinical and workplace standards. The position involves travel to patient appointments, potentially up to 150 miles per day in urban or rural areas. Depending on the role, the employee may prepare and maintain medical supplies and equipment and keep a company vehicle clean and properly maintained. The role requires full-range body motion, occasional patient handling or lifting, carrying items weighing up to 50 pounds, and sitting or standing for extended periods.

Requirements

  • High school diploma or GED equivalent.
  • Graduation from an accredited Medical Assistant, Phlebotomy, EMT, or related medical education or training program, or one year of experience serving as a Medical Assistant or Phlebotomist.
  • Current CPR certification that meets company guidelines.
  • Knowledge of medical terminology.
  • Basic computer literacy, including experience with EMR, iPad, and GPS.
  • Strong interpersonal communication and customer service skills.
  • Valid, unencumbered driver's license and good driving record.
  • Ability to drive up to 150 miles daily in urban and/or rural settings.
  • Full-range body motion, including handling or lifting patients; ability to lift or carry items weighing up to 50 pounds; ability to read and understand road maps; and ability to sit or stand for long periods.

Nice To Haves

  • Certified Medical Assistant.
  • Six months of patient-care experience, preferably in geriatric care.
  • Strong phlebotomy skills.
  • Desire and ability to obtain Medical Assistant certification within 180 days of hire.

Responsibilities

  • Support HarmonyCares’ mission, vision, and values by providing compassionate assistance to patients, families, and team members.
  • Partner with physicians, nurse practitioners, and care management teams to support patient care.
  • Coordinate daily travel itineraries and transport clinicians to scheduled appointments.
  • Prepare patients for examinations and treatment, including preparation for minor procedures when needed.
  • Obtain patient consent forms and accurately document patient care in a timely manner.
  • Coordinate patient care as directed by clinicians and company standards and policies.
  • Protect patient confidentiality and treat patients with courtesy and respect.
  • Perform venipuncture, EKGs, and other procedures requested by a clinician.
  • Label, store, and package specimens for laboratory delivery.
  • Assist with identifying and closing quality gaps.
  • Document and update patient care plans, Social Determinants of Health (SDoH), and other assessments in patient charts or the electronic medical record.
  • Maintain compliance with CLIA, OSHA, and HIPAA guidelines.
  • Prepare and maintain treatment supplies and equipment, including supply inventory, medical bags, and cars, where applicable.
  • Keep the company vehicle clean and follow its periodic maintenance schedule, where applicable.
  • Attend required meetings and in-services.

Benefits

  • Health, dental, vision, disability, and life insurance.
  • 401(k) retirement plan with company match.
  • Tuition, professional license, and certification reimbursement.
  • Paid time off, holidays, and volunteer time.
  • Paid orientation and training.
  • Daytime hours with no holidays or weekends.

Career Resources

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