Medical Assistant - Sign on Bonus $3,500

GoHealth Urgent Care • North Haven, CT

17h • $20 - $24

About The Position

The Medical Assistant assists in the examination and treatment of patients under the direction of an urgent care provider. The role manages patient check-in and registration, interviews patients, measures vital signs, and records information in patient charts. It also involves collecting blood samples and preparing specimens for laboratory analysis, as well as preparing treatment rooms for examinations.

The position supports both clinical and administrative operations at an assigned urgent care center, including patient registration, insurance verification, appointment scheduling, provider referrals, point-of-care testing, medical-record maintenance, supply inventory, equipment quality controls, and patient follow-up. Other duties may be assigned, and management may revise the position description.

Requirements

• High school diploma required.
• Basic Life Support (BLS) certification required at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).
• One of the following certifications is required at hire for candidates with under one year of Medical Assistant experience: CCMA (NHA), CMA (AAMA), RMA (AMT), NCMA (NCCT), or NRCMA (National Association for Health Professionals).
• In lieu of an approved Medical Assistant certification, candidates may qualify with at least one year of experience as a Medical Assistant in a hospital or urgent care setting, or at least one year of phlebotomist experience.
• In lieu of an approved Medical Assistant certification, the posting also accepts graduation from an accredited school of nursing or LPN/RN status, EMT certification through the National Registry of Emergency Medical Technicians, or CNA certification.
• Candidates hired without an approved Medical Assistant certification must obtain one within 15 months of their start date to remain eligible for continued employment as a Certified Medical Assistant.
• CPOE certification for order entry is required within two weeks of the start date.
• Ability to perform basic Medical Assistant duties.
• Ability to type quickly and use computers at a basic level.
• Proficiency in Microsoft Word and Excel.
• Detail-oriented, with the ability to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
• Exceptional written and verbal communication skills.
• Ability to interact with and treat all people fairly, respectfully, and sensitively toward cultural and social differences.

Nice To Haves

• Graduate of a Medical Assisting Program preferred.
• Medical Assistant experience preferred.
• Front Desk experience preferred.

Responsibilities

• Conduct patient registration, collect required paperwork and insurance documentation, and verify insurance and patient eligibility.
• Process co-pays and schedule appointments for the assigned center.
• Coordinate provider referrals to assigned specialists.
• Answer patient questions about their care and keep patients informed about their status.
• Inform technical staff about patient flow.
• Prepare patients for examinations by interviewing them, verifying patient information, recording medical history, and confirming the purpose of the visit.
• Perform preliminary physical tests, including measuring blood pressure, weight, and temperature; escalate critical cases to a provider as needed.
• Conduct point-of-care testing as needed, such as flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to the provider.
• Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
• Complete order sheets to maintain supply inventory levels and regularly check supply expiration dates.
• Maintain medical records and scan charts into patient files.
• Answer phone calls and collect and sort incoming and outgoing postal correspondence.
• Keep the reception area well maintained.
• Conduct courtesy call-backs for patient follow-up.
• Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot equipment breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• Assist in patient examination and treatment under the direction of an urgent care provider.
• Measure and record patient vital signs and chart information.
• Draw and collect blood samples and prepare specimens for laboratory analysis.
• Prepare treatment rooms for patient examinations.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• 401(k) matching.
• Employee assistance and wellness programs, including a focus on promoting mental health.
• Generous paid time off.
• Bonus opportunity of up to $600 per month.
• Sign-on bonus of up to $3,500 for external candidates.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED