Certified Medical Assistant

Lexington Medical Center•Chapin, SC

About The Position

The Certified Medical Assistant (CMA) may be a Certified or Registered Medical Assistant (CMA/RMA) and is a member of the patient care team. Under a Provider’s direction, the CMA provides direct and indirect patient care and supports a range of activities, including patient intake, documentation, vaccine and medication administration, clerical and environmental tasks, and organization of the care setting. The CMA assists with appointment scheduling and maintains medical records in the EPIC EHR system as required. The role also serves as a provider’s scribe as needed. The CMA participates in patient care, records relevant patient data and observations within the scope of their credentials, follows office safety standards, and helps create a comfortable care environment. The position includes reinforcing patient instructions and education, managing medications according to policy and scope of practice, entering and verifying information in Epic, arranging appointments and referrals, and maintaining supplies and records. The CMA may also help orient and train new employees and perform other assigned duties.

Requirements

  • High school diploma or equivalent.
  • Successful completion of at least one qualifying medical assisting education or training pathway: an appropriately accredited medical assisting education program with required coursework and clinical experience; a South Carolina Department of Education-approved Career and Technical Education Health Sciences Program; a U.S. military medical assisting program; a U.S. Department of Labor-approved Registered Apprenticeship program; or a health care employer-delivered training program aligned to a nationally accredited certification exam. The employer-delivered program must be completed no later than 90 days after the role’s start date.
  • Currently hold and maintain active Medical Assisting certification or registry from a certifying body whose program is approved by the Board of Medical Examiners and the Board of Nursing and accredited by the National Commission for Certifying Agencies or another accreditation body recognized by those boards.
  • Current Basic Life Support (BLS) certification, or obtain it within 90 days of hire.
  • Successfully complete the basic LMC competency assessment for CMAs during the initial probationary period or any extension of it.
  • No minimum years of experience required.
  • No substitutable education or experience.

Responsibilities

  • Provide direct and indirect patient care under a Provider’s direction, including patient intake, documentation, and vaccine and medication administration.
  • Support patient care activities and record patient data and observations relevant to patient needs and credentials.
  • Follow office safety standards, recognize potential safety needs, and take appropriate action to prevent injury.
  • Help provide a comfortable care environment and reinforce patient instructions and education before departure.
  • Manage medications according to LMC policies and procedures and within the scope of the relevant credential.
  • Enter pertinent information into Epic and verify that information in patient charts is correctly entered and associated; take appropriate action when needed, such as for lab labels, requisitions, and visit summaries.
  • Schedule physician appointments, request medical record copies when indicated, and arrange referrals as requested.
  • Assist with appointment scheduling and maintain medical record documentation in the EPIC EHR system as required.
  • Serve as a provider’s scribe as needed and follow LMC policies and procedures for scribes.
  • Use medical terminology effectively and maintain established levels of clerical supplies; restock or order supplies and remove outdated forms or supplies.
  • Restock patient rooms and account appropriately for supplies and equipment; identify product needs and report them to the appropriate person.
  • Assist with environmental checks as required by LMC policy and regulatory agencies.
  • Coordinate multiple tasks, complete work within specified time frames, and prioritize workload to meet patient and provider needs.
  • Use time, supplies, and equipment efficiently and effectively.
  • Communicate clearly through electronic, verbal, non-verbal, written, and interpersonal methods, including maintaining open communication with coworkers.
  • Adhere to LMC’s Code of Conduct and Service Expectations, dress code, and applicable personal hygiene and cleanliness standards; readily accept assignments and participate in change and performance-improvement activities.
  • Orient and train new employees when asked.
  • Maintain required certifications, complete annual safety training, mandatory classes and clinical competency assessments, and meet annual employee health requirements.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and life insurance benefits beginning day one for benefit-eligible employees.
  • Health care and dependent care flexible spending accounts (FSAs).
  • 403(b) matching plan enrollment available day one; LHI matches dollar for dollar up to 6%.
  • Employer-paid life insurance equal to one times salary.
  • Optional supplemental life insurance with low-cost premiums, up to three times salary.
  • Employer-paid short-term and long-term disability coverage for full-time employees after 90 days of eligible employment.
  • Adoption assistance.
  • Tuition reimbursement.
  • Student loan forgiveness.
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