Medical Assistant Family Medicine

Banner Health•Goodyear, AZ

21h•Onsite

About The Position

The Medical Assistant works alongside providers and healthcare professionals in a patient-focused family medicine clinic serving a diverse patient population. The position assists clinicians and nursing staff in providing medical care and implementing and evaluating direct patient care, using specialized knowledge, judgment, and skills to support an excellent patient experience. The clinic is described as energetic and fast-paced, with opportunities for learning and career development. The schedule is Monday, Tuesday, and Friday from 6:30 a.m. to 5:00 p.m.; Wednesday from 8:30 a.m. to 7:00 p.m.; Thursday off. The position is located at 1800 N Civic Square, Goodyear, Arizona 85395. Uncertified Medical Assistants may be considered if they provide proof of completion of a formal Medical Assistant education program, and must obtain national certification within 12 months of hire. The position works under the direct supervision of providers.

Requirements

High school diploma/GED or equivalent working knowledge.
Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
Active Medical Assistant certification from one of the following: RMA from American Medical Technologists (AMT), CMA from American Association of Medical Assistants (AAMA), CCMA from National Health Career Association (NHA), or NCMA from National Certified Competency Testing (NCCT). Uncertified applicants may be considered with proof of formal Medical Assistant education program completion and must obtain national certification within 12 months of hire.
BLS certification required upon hire.
Strong computer skills, including ability to work with medical software.
Exceptional interpersonal and communication skills.
Ability to manage multiple changing priorities effectively and in an organized manner.

Nice To Haves

Experience with office medical procedures and treatments.
Knowledge of insurance and managed care operations.
Knowledge of EMR and scheduling software.
Additional related education and/or experience.

Responsibilities

Prepare patients for examinations and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate; report changes in a patient's condition to the clinician.
Assist providers with examinations and minor in-office procedures, including blood pressure, respiration and heart-rate/pulse measurements, temperature checks, phlebotomy, ear irrigation, and EKGs; serve as a chaperone when needed and use universal precautions and personal protective equipment as appropriate.
Prioritize patient flow through the clinical process.
Coordinate and manage patient care, including precertifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests.
Communicate test results to patients and serve as a resource to clinicians; administer medications in accordance with established policies and procedures or as directed.
Provide clerical support for patient notifications and documentation, including maintaining complete medical records and supplying accurate, timely billing information for patient encounters.
Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; sterilize equipment and instruments according to procedures, follow manufacturer recommendations and OSHA guidelines for hazardous substances, and perform basic equipment maintenance or coordinate repairs.
Order supplies as directed and stock patient care areas; handle medication-related tasks, including expired medications or equipment and recalls.
Maintain effective communication with internal and external customers and demonstrate service orientation and teamwork.
Complete required onboarding and orientation activities, including simulation training, as needed or directed.
Interact with staff, physicians, patients, families, external contacts, and physician offices to support patient care; prioritize information from multiple sources to help respond to changes in patients' and families' health status.