Medical Assistant (Family Medicine)

ARC Center Street•Kyle, TX

4d•Onsite

About The Position

Austin Regional Clinic is hiring a Medical Assistant for Family Medicine. The role supports patient care by documenting care and communications, rooming patients, collecting vital signs, preparing patients for exams, managing medication refill requests, and performing diagnostic testing. The Medical Assistant also maintains clinic supplies and equipment, cleans and prepares patient rooms, and follows clinic protocols and company policies. Staff Medical Assistants may provide patient education materials, administer medications under a physician’s direction within their scope of practice, and contact patients about normal lab results while following provider instructions for abnormal results. The schedule is Monday through Friday, 8 a.m. to 5 p.m.

Requirements

High school diploma or equivalent.
Meet at least one of the following: medical assistant experience; CNA, EMT, PCT, or comparable direct patient care experience beyond activities of daily living, including manual vital signs and medication and/or injection experience; or graduation from a medical assistant program.
Ability to administer medications and injections within the scope of the position within 90 days of hire.
Knowledge of medical terminology.
Strong organizational, phone-listening, customer service, verbal and written communication, interpersonal, and problem-solving skills.
Ability to multitask in a fast-paced environment and manage competing priorities.
Ability to work effectively in a team environment and adapt communication to others’ needs.
Strong computer and keyboarding skills, including familiarity with Windows.
Ability to perform job duties professionally, understand and communicate factual information, follow oral and written instructions, organize ideas clearly, and apply common sense.
Current AHA-approved Basic Life Support (BLS) Healthcare Provider CPR course completion card, or obtain it within 60 days of hire.

Nice To Haves

Six months or more of experience as a Medical Assistant.
Medical Assistant certification.

Responsibilities

Accurately document patient status, care provided, response to care, provider orders, and contacts with patients or other healthcare providers.
Refill medications according to ARC refill protocols and review provider refill requests and medication refill requests.
Review the EPIC triage call inbox for callbacks.
Room patients, take and document vital signs, and prepare patients for provider examinations.
Follow clinic protocols and directions from the nursing team leader or supervisor.
Perform diagnostic testing, including EKGs, audiograms, tympanograms, spirometry, and visual screenings, and report and document results as appropriate.
Monitor and maintain medical and office supplies and equipment, ensure rooms and units are stocked and supplies are current, and order supplies as needed.
Clean patient rooms as needed, handle dirty laundry properly, and keep the laundry cart stocked with fresh linens.
Assist providers with sigmoidoscopy exams and cardiac stress testing, including equipment setup, patient preparation, and cleaning and storing equipment after exams.
Maintain equipment, including autoclaves and speculums, and check expiration dates.
Follow company policies, including OSHA, HIPAA, compliance, and Code of Conduct policies.
Maintain regular and dependable attendance and work holiday shifts as required by company policy.
Provide patients with educational materials as directed.
Administer medications under physician direction and within the scope of practice.
Review result notes and inform patients of normal lab results; review provider instructions regarding abnormal results.