Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - Neurology - PRN Days

Northeast Georgia Health System•Braselton, GA

23h

About The Position

The Medical Office Assistant performs reception and front-office duties for Northeast Georgia Physicians Group Neurology. Responsibilities include maintaining clinical and financial records, managing front-office inventory, and handling medical records. The role also supports patient referrals, appointment scheduling, registration, billing-related tasks, deposits, and patient information updates.

Requirements

High school diploma or GED.
Knowledge of and proficiency in using an electronic medical record (EMR) system.

Nice To Haves

Customer service or physician's office experience.

Responsibilities

Screen and refer incoming calls and visitors to facilitate accurate and timely communication.
Obtain patient referrals in accordance with physician requests and process mail promptly and efficiently.
Schedule appointments for patient referrals as requested by physicians.
Log referrals according to established guidelines and post referral numbers to patient accounts when received from other physician practices.
Advise patients when referral numbers are needed, explain how to obtain them, and provide relevant referral information.
Open and distribute mail to appropriate personnel daily.
Enter accurate patient information into the EPIC system while maintaining acceptable registration error-rate parameters.
Ensure daily audit journals are balanced and enter charges accurately.
Forward monthly reports to the Central Business Office in a timely manner.
Prepare daily deposits according to center procedures.
Update patient information with relevant details as needed and arrange payment agreements when indicated.
Maintain front-office supply inventory as required.