Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - Neurosurgery - FT Days 10 hr shifts

Northeast Georgia Health System•Buford, GA

22h

About The Position

The Medical Office Assistant performs reception and front-office duties for Northeast Georgia Physicians Group Neurosurgery. Responsibilities include maintaining clinical and financial records, managing front-office inventory, and handling medical records. The role supports accurate and timely communication with patients, physicians, and staff, as well as referral processing, appointment scheduling, patient registration, charge entry, deposits, and payment arrangements.

Requirements

High school diploma or GED.
Knowledge of and proficiency in using an electronic medical record (EMR) system.

Nice To Haves

Customer service or physician's office experience preferred.

Responsibilities

Screens and refers incoming calls and visitors to facilitate accurate and timely communication.
Obtains patient referrals as requested by physicians and processes mail promptly and efficiently.
Schedules appointments for patient referrals as requested by physicians.
Logs referrals according to established guidelines and posts referral numbers to patient accounts when received from other physician practices.
Advises patients when referral numbers are needed, explains how to obtain a referral, and provides related information.
Opens and distributes mail to appropriate personnel daily.
Enters accurate patient information into the EPIC system while maintaining acceptable registration error-rate parameters.
Balances daily audit journals and accurately enters charges.
Forwards monthly reports to the Central Business Office in a timely manner.
Prepares daily deposits according to center procedure.
Updates patient information as needed and arranges payment agreements when indicated.
Maintains front-office supply inventory as required.