Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - Resource Pool - PRN Days

Northeast Georgia Health System•Gainesville, GA

About The Position

The Medical Office Assistant performs reception duties and maintains clinical and financial records, front-office inventory, and medical records. This position is part of the Northeast Georgia Physicians Group Resource Pool and works a PRN day schedule.

Requirements

High school diploma or GED.
Knowledge of and proficiency in using an electronic medical record (EMR) system.

Nice To Haves

Customer service or physician's office experience.

Responsibilities

Screen and refer incoming calls and visitors to facilitate accurate and timely communication.
Obtain patient referrals as requested by physicians and process mail promptly and efficiently.
Schedule appointments for patient referrals as requested by physicians.
Log referrals according to established guidelines and post referral numbers to patient accounts when received from other physician practices.
Inform patients when referral numbers are needed, explain how to obtain a referral, and provide relevant referral information.
Open and distribute mail to appropriate personnel daily.
Enter accurate patient information into the EPIC system while maintaining acceptable registration error-rate parameters.
Balance daily audit journals and enter charges accurately.
Forward monthly reports to the Central Business Office in a timely manner.
Prepare daily deposits according to center procedures.
Update patient information with pertinent details and arrange payment agreements when indicated.
Maintain front-office supply inventory as required.