Medical Office Assistant MOA - Northeast Georgia Physicians Group NGPG - Neurology - FT Days 10 hr shifts

Northeast Georgia Health System•Braselton, GA

10d

About The Position

The Medical Office Assistant performs reception duties and maintains clinical and financial records, front office inventory, and medical records. The position supports the Northeast Georgia Physicians Group Neurology clinic and works 10-hour morning-to-evening shifts.

Requirements

High school diploma or GED.
Knowledge of and proficiency in using an electronic medical record (EMR) system.

Nice To Haves

Customer service or physician's office experience.

Responsibilities

Screen and refer incoming calls and visitors to facilitate accurate and timely communication.
Obtain patient referrals in accordance with physician requests and process mail efficiently and promptly.
Schedule appointments for patient referrals as requested by physicians.
Log referrals according to established guidelines and post referral numbers to patient accounts when received from other physician practices.
Inform patients when referral numbers are needed, explain how to obtain them, and provide referral-related information.
Open and distribute mail to appropriate personnel daily.
Enter accurate patient information into the EPIC system and maintain acceptable registration error-rate parameters.
Balance daily audit journals and accurately enter charges.
Forward monthly reports to the Central Business Office in a timely manner.
Prepare daily deposits according to center procedures.
Update patient information as needed and arrange payment agreements when indicated.
Maintain front office supply inventory as required.