PRN Medical Assistant

Vanderbilt University Medical Center•Hendersonville, TN

12h

About The Position

The Medical Assistant assists providers with office examinations and procedures, organizes clinic patient flow, gathers and documents patient screening data, performs in-office diagnostic testing, supports patient and family education, and maintains rooms, instruments, and supplies. The role also includes scheduling appointments and tests, triaging phone calls and emails, handling physician correspondence, and managing insurance referrals. The position requires organization, the ability to manage multiple tasks and work quickly, and effective teamwork. The Medical Assistant works under the direct supervision of the Provider/Office Manager.

Requirements

Graduate of an approved discipline-specific program.
Less than one year of relevant work experience.
Able to organize work, manage multiple tasks, and work swiftly as part of a team.
Effective communication and collaboration skills.
Regular and reliable attendance.

Responsibilities

Use current technology to bring patients from waiting rooms to exam areas and regulate patient flow and check-in according to protocol.
Communicate delays to patients, assist with front desk and phone coverage as needed, and respond proactively to patient and visitor needs.
Gather screening and other data for the healthcare team and document patient information.
Accompany patients and families to exam rooms and prepare patients for examinations.
Perform diagnostic testing, such as spirometry, X-rays, and EKGs.
Work with the provider to maintain efficient clinic flow, check schedules, and organize patient flow.
Assist with patient call-backs and call-in prescriptions under physician direction.
Assist providers with routine office procedures and retrieve charts, lab results, X-ray reports, consultation letters, and other clinical information.
Assess the reason for a visit and document height, weight, temperature, and vital signs.
Maintain patient charts and other care documents, prepare diagnostic testing requisitions, and route referral and precertification information.
Schedule appointments and testing.
Distribute patient and family education materials as directed and help identify resources for patient healthcare needs.
Participate in staff meetings, develop professional goals, contribute to VIP goals, and support quality improvement through data collection and documentation.
Communicate and collaborate with healthcare team members, coordinate patient care as directed, and use the EHR effectively.
Triage patient and family calls, respond to phone and email messages, address patient questions and concerns, and refer issues to the appropriate supervisor, clinic staff, or provider.
Clean rooms and instruments and order and distribute supplies.
Maintain regular and reliable attendance and perform other duties as assigned.