Medical Assistant PRN

Concentra•Rocklin, CA

22h

About The Position

The Medical Support Specialist (MSS) performs routine medical and testing procedures under the direct supervision of the treating clinician and supports other facility areas as needed, including registration and referral management. The role provides efficient, accurate one-on-one patient care in a fast-paced environment and helps ensure patients receive quality clinical care and an excellent experience. This is a PRN/per-diem, as-needed position. The position requires access to confidential and critical information and ongoing discretion and secure information management. Duties and responsibilities may change at any time with or without notice.

Requirements

Graduate of an accredited medical assistant program with completion of an externship highly preferred, or at least one year of direct patient care experience as a medical assistant, or military medical specialist experience; must meet credentials required by the state of employment and applicable regulations.
Customarily at least six months of medical assistant experience.
Knowledge of medical procedures and medical terminology.
Ability to use logic to identify key facts, explore alternatives, and propose quality solutions when making decisions or solving problems.
Outstanding customer service skills and ability to interact tactfully and professionally.
Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
Clear and professional verbal and written communication skills.
Teamwork focus and ability to maintain working relationships with colleagues at all levels.
Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.
Must obtain required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.

Nice To Haves

Working knowledge of state-specific occupational medicine requirements.
Graduation from an accredited medical assistant program with completion of an externship.

Responsibilities

Perform DOT and non-DOT drug and alcohol testing.
Prepare patients for physical examinations, take vital signs, and perform requested ancillary testing, including vaccines and injections, phlebotomy, PFTs, audiogram testing, and respirator fit testing.
Perform rapid screening tests such as influenza, strep, mono, and glucose tests.
Assist providers during examinations and treatment.
Perform routine medical procedures ordered by the treating clinician and triage emergent patients as needed.
Prepare and assist the clinician with procedure setup and injury care.
Apply bandages, dressings, and splints as ordered by the treating clinician.
Dispense medications and durable medical equipment as ordered, in accordance with state regulations.
Complete quality assurance activities on equipment, medical devices, and testing processes used in the center.
Maintain supplies; clean rooms and equipment; and stock exam rooms.
Maintain and operate medical devices and equipment, including calibration and record keeping in accordance with current policies and procedures.
Notify the supervisor immediately if equipment is not functioning properly, supplies are needed, or the facility is not operating as expected.
Partner with center leadership to assist with patient flow and volume.
Keep patients informed of expected wait times throughout their center visit.
Perform clerical tasks in the front and back office associated with patient care and record keeping, ensuring documentation accuracy.
Perform front-office duties, including greeting patients, obtaining authorization, checking patients in and out, communicating wait times, answering a multi-line telephone system, and distributing employer results and paperwork as needed.
Follow HIPAA guidelines and safety rules.
Attend center staff meetings or huddles as required.
Help maintain a neat, clean, and orderly facility.
Complete applicable training, including monthly clinical competency training.
Participate in initial and ongoing training as required.
Obtain certifications required of Medical Support Specialists, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.