Medical Assistant, PRN

American Family Care•Spring Hill, TN

About The Position

American Family Care is hiring a PRN Medical Assistant to support its urgent care centers with clinical care, patient registration, and insurance verification. The role requires at least four shifts per month, with the option to pick up more, and may involve floating to nearby centers as coverage or patient volume requires. The position is suited to someone seeking supplemental income, flexible scheduling, or part-time hours while contributing directly to patient care. The Medical Assistant greets and triages patients, collects vital signs and histories, performs venipuncture and CLIA-waived point-of-care testing, and assists with minor procedures, wound care, EKGs, and nebulizer therapy. Front-desk responsibilities include registering patients, verifying insurance eligibility, determining financial responsibility, collecting co-pays, reconciling payment logs, and maintaining accurate EMR records. The role also includes educating patients, providing discharge instructions, responding empathetically to concerns, participating in daily huddles, maintaining compliance logs, and supporting infection-control and HIPAA standards. The work takes place in a fast-paced urgent care environment with frequent role-switching. It involves prolonged standing and walking, routine exposure to blood and body fluids with strict PPE adherence, and occasional lifting of up to 25–30 pounds. Evening and weekend availability and coverage at nearby centers may be needed.

Requirements

  • Completion of an accredited Medical Assistant program.
  • Active national Medical Assistant certification (CMA, RMA, CCMA, or equivalent) at hire.
  • At least one year of experience with insurance verification and patient registration.
  • Active BLS certification, or ability to obtain it within the defined onboarding period.
  • Proven venipuncture and specimen-collection skills.
  • Full availability, including the ability to work evenings and weekends and float to nearby centers as needed.
  • Successful completion of a drug screen and criminal background check as a condition of employment.

Nice To Haves

  • Urgent care or emergency room experience is highly valued.
  • EMR proficiency; Experity is preferred.
  • Comfort using payer portals such as Waystar.

Responsibilities

  • Greet and triage patients; collect vital signs and medical histories.
  • Perform venipuncture, specimen collection, and CLIA-waived point-of-care tests, including COVID, flu, strep, glucose, A1C, and urinalysis tests.
  • Assist with minor procedures, wound care, EKGs, and nebulizer therapy.
  • Register patients and verify insurance eligibility.
  • Determine patients’ financial responsibility, collect co-pays, reconcile payment logs, and maintain accurate EMR records.
  • Educate patients about clinical procedures and financial expectations, provide clear discharge instructions, and de-escalate concerns professionally and empathetically.
  • Participate in daily huddles and maintain compliance logs, including crash-cart and refrigerator-temperature logs.
  • Support infection-control practices and HIPAA standards.
  • Work shifts at nearby centers as needed.

Benefits

  • Flexible scheduling: work a minimum of four shifts per month, with opportunities to pick up more.
  • Competitive pay; shift differentials may apply.
  • Competitive benefits package, varying by PRN/part-time status.
  • Advancement opportunities.
  • Collaborative, supportive, fast-paced team environment.
  • Opportunity to maintain clinical skills while balancing other work, school, or family commitments.
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