Medical Assistant PRN

Vanderbilt University Medical Center•Clarksville, TN

About The Position

The Medical Assistant assists providers with office examinations and procedures, organizes clinic patient flow, gathers and documents patient screening data, performs in-office diagnostic testing, and supports patient and family education. The role also includes cleaning rooms and instruments, ordering and distributing supplies, scheduling appointments and tests, triaging calls and emails, handling physician correspondence, and managing insurance referrals. The position requires strong organization, the ability to manage multiple tasks and move efficiently among responsibilities, and the ability to work as part of a team. The Medical Assistant works under the direct supervision of the Provider or Office Manager. The role supports patient service and care coordination by preparing patients for examinations, collecting vital signs and other information, assisting with routine procedures, maintaining charts and care documents, routing referral and precertification information, and using the electronic health record. The Medical Assistant communicates with patients and the care team, responds to patient messages and concerns, and participates in staff meetings, professional development, and quality-improvement activities. Regular and reliable attendance is required.

Requirements

Graduate of an approved discipline-specific medical assistant program.
Less than one year of relevant work experience is listed as the experience level.
Ability to manage multiple tasks, work efficiently, and function as part of a team.
Regular and reliable attendance.

Responsibilities

Use current technology to bring patients from waiting rooms to exam areas and regulate patient flow and check-in according to protocol.
Communicate delays to patients, assist at the front desk and with phones as needed, and respond professionally to patient and visitor needs.
Gather and document screening and other information for the health care team.
Accompany patients and families to exam rooms and prepare patients for examinations.
Perform diagnostic testing, such as spirometry, and other in-office testing as assigned.
Work with providers to maintain efficient clinic flow, check schedules, and organize patient flow.
Assist with patient callbacks and call-in prescriptions under physician direction.
Assist providers with routine office procedures and retrieve charts, lab results, X-ray reports, consultation letters, and other clinical information.
Assess the reason for the visit and document height, weight, temperature, and vital signs.
Maintain patient charts and other care documents; prepare diagnostic testing requisitions; and accurately send, receive, and route referral and precertification information.
Schedule appointments and testing.
Distribute patient and family education materials as directed and help identify resources to meet patients' healthcare needs.
Participate in staff meetings, establish and pursue professional goals, contribute to VIP goals, and participate in quality improvement through data collection and documentation.
Communicate and collaborate with members of the healthcare team, coordinate patient care as directed, and use the EHR effectively.
Triage patient and family calls and respond to phone and email messages, questions, concerns, and problems; refer matters to the appropriate supervisor, clinic staff, or provider.
Maintain regular and reliable attendance and perform other duties as assigned.
Clean rooms and instruments and order and distribute supplies.