Medical Assistant PRN

Concentra•Manhattan Beach, CA

8d•$23 - $27

About The Position

At Concentra, the Medical Assistant is a vital member of the patient care team, helping improve the health of America's workforce. The role, also described as Medical Support Specialist (MSS), performs routine medical and testing procedures under the direct supervision of the treating clinician and supports other facility areas as needed, including registration and referral management. The position delivers efficient, accurate one-on-one patient care in a fast-paced environment and helps ensure patients receive quality clinical care and an excellent experience. The role includes clinical procedures, testing, assisting clinicians, maintaining equipment and supplies, supporting patient flow, and completing front- and back-office clerical work and documentation. The position requires discretion in managing confidential information and compliance with HIPAA, safety rules, applicable regulations, and company policies. Compensation is $23.00 to $27.15 per hour, depending on job-related factors permitted by law.

Requirements

Vocational/Technical/Business School education level.
Graduate of an accredited medical assistant program, with completion of an externship highly preferred; alternatively, at least one year of direct patient care experience as a medical assistant, or military medical specialist experience. Must meet the credentials required in the state of employment and applicable regulations.
Customarily, at least six months of medical assistant experience.
Knowledge of medical procedures and medical terminology.
Ability to make decisions or solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
Strong customer service skills and ability to interact with people tactfully and professionally.
Ability to properly handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
Clear, professional verbal and written communication skills.
Teamwork focus and ability to maintain working relationships with colleagues at all levels, peers, and center leadership.
Must participate in initial and ongoing training as required.
Must obtain Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.

Nice To Haves

Completion of an externship as part of an accredited medical assistant program.
Working knowledge of state-specific occupational medicine requirements.

Responsibilities

Perform DOT and non-DOT drug and alcohol testing.
Prepare patients for physical examinations, take vital signs, and perform required or requested ancillary testing, including vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing.
Perform rapid screening tests, such as influenza, strep, mono, and glucose tests.
Assist providers during examinations and treatment.
Perform routine medical procedures as ordered by the treating clinician and triage emergent patients as needed.
Prepare and assist the clinician with procedure setup and injury care.
Apply bandages, dressings, and splints as ordered by the treating clinician.
Dispense medications and DME as ordered by the treating clinician and in accordance with state regulations.
Complete quality assurance activities for equipment, medical devices, and testing processes used in the center.
Maintain supplies; clean rooms and equipment; and stock exam rooms.
Maintain and operate medical devices and equipment, including calibration and record keeping in accordance with current policies and procedures.
Immediately notify a supervisor if equipment is not functioning properly, supplies are needed, or the facility is not operating as expected.
Partner with center leadership to assist with patient flow and volume.
Keep patients informed of expected wait times throughout their center visit.
Perform front- and back-office clerical tasks associated with patient care and proper record keeping.
Ensure documentation is accurate.
Perform front-office duties, including greeting patients, obtaining authorization, checking patients in and out, communicating wait times, answering a multiline telephone system, and distributing employer results or paperwork as needed.
Follow HIPAA guidelines and safety rules.
Attend center staff meetings or huddles as required.
Help maintain a neat, clean, and orderly appearance throughout the facility.
Complete applicable training, including monthly clinical competency training.