Medical Assistant Jobs in Riverside, OH

About The Position

Requirements

• Graduate of an accredited Medical Assistant program.
• Strong verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Proficiency with EMR systems and basic computer applications.
• Ability to maintain professionalism and composure under pressure.
• Understanding of HIPAA regulations and patient confidentiality standards.
• Ability to sit, stand, walk, bend, and lift moderate weight throughout the workday.
• Ability to perform repetitive clinical and administrative tasks as required.

Nice To Haves

• Current Medical Assistant certification.
• At least one year of clinical experience.
• Experience in pain management, neurology, orthopedics, spine, or specialty clinic settings.
• Experience using eClinicalWorks (eCW).

Responsibilities

• Manage and respond to patient voicemails and telephone encounters within the eClinicalWorks (eCW) electronic medical record system.
• Triage patient concerns, medication and refill requests, and clinical questions according to clinic protocols and provider direction.
• Communicate with providers, nurses, pharmacies, imaging facilities, and outside healthcare organizations to coordinate patient care.
• Document patient communication accurately and promptly in the EMR.
• Provide patients with instructions regarding treatment plans, appointments, procedures, and aftercare as directed.
• Perform patient intake and update medical records accurately and efficiently.
• Support timely follow-through on provider orders, referrals, imaging, medications, authorizations, and related patient care tasks.
• Monitor and assist with completion of assigned provider workflows and clinical follow-up items.
• Collect, document, and process urine drug screens (UDS) in accordance with clinic compliance standards and protocols.
• Support Durable Medical Equipment (DME) processes, including patient fitting, education, and documentation.
• Assist with Connect Program (CCM) coordination and patient engagement activities.
• Prepare and organize patient charts, imaging, laboratory results, and clinical documentation for provider review.
• Maintain exam rooms, clinical supplies, and equipment.
• Assist with scheduling coordination and patient flow as needed.
• Comply with HIPAA, infection control standards, safety guidelines, and organizational policies.
• Deliver compassionate, patient-centered care aligned with the mission and values of Mays & Schnapp.
• Collaborate with clinical and administrative team members to support operational efficiency and positive patient experiences.
• Demonstrate professionalism, reliability, adaptability, and strong communication skills in a fast-paced clinical environment.
• Support additional operational or clinical responsibilities as assigned.

Benefits

• Expanded clinical training, cross-functional learning opportunities, and advancement pathways within the organization.