Medical Assistant

BMC Software•Methuen, MA

12d•$18 - $25

About The Position

Under the supervision of the Practice Manager, the Medical Assistant I functions as a member of the clinical team and completes assigned daily clinical operations to support smooth day-to-day operations in the physician practice. The role provides medical and nursing support to provider staff in the ambulatory setting, prepares patients, and supports them throughout their visits. The position is in the Multispecialty Methuen department and is scheduled for 40 hours on days. The Medical Assistant performs clinical, administrative, and patient-care tasks, including documenting in the electronic medical record, assisting providers, coordinating appointments and testing, and supporting practice workflows.

Requirements

High school diploma or equivalent.
One year of previous clinical experience.
Strong customer service skills.
Excellent communication and interpersonal skills.
Ability to work independently with little supervision.

Nice To Haves

Education from an approved medical assistant program.
Three years of medical assistant experience.
Certified Medical Assistant certification.

Responsibilities

Room patients and prepare them for provider visits.
Take and accurately document vital signs in the EMR, including blood pressure, temperature, pulse, pulse oximetry, weight, height, and respiratory rate.
Record patient history, chief complaint, pharmacy information, and prescription list in the EMR for physical examinations.
Obtain required consents and complete forms for specific visit types.
Perform in-office testing and EKGs as needed, including performing controls on specified in-office tests.
Assist providers with in-office medical procedures.
Label specimens according to BMC policy.
Chaperone providers as required.
Administer vaccines and medications as ordered by providers and in accordance with BMCHS practice policies.
Follow TCM, CCM, and RPM workflows if active in the practice.
Stock rooms and monitor expiration dates of exam-room supplies.
Monitor and log medication and vaccine refrigerator temperatures.
Assist with incoming calls by answering, triaging, and routing them appropriately as needed.
Follow scheduling rules and directly schedule patient visits in other BMC practices.
Review schedules through clinical pre-visit review to ensure providers have relevant records and materials; contact facilities or other practices to obtain missing items when needed.
Schedule patient appointments and provider-ordered testing at checkout or as otherwise requested.
Conduct outreach to selected patient groups as directed for patient care and quality, and schedule specialty appointments and testing as required.
Inform the manager of clinical supply needs or assist with ordering.
Obtain prior authorizations and/or insurance referrals according to practice needs.
Complete assigned tasks in the electronic medical record task list.
Perform other duties and responsibilities as assigned.